About this role
Overview
Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward – always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.
The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to ensuring timely and accurate medical billing and reconciliation of discrepancies. This includes electronic, paper and invoice billing and rebilling tasks. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.
Responsibilities
- Processes all billing, state reports/transcriptions as required by each state.
- Processes client bills with special billing arrangements/agreements.
- Monitors transcriptions hold reports.
- Monitors claims indexing reports.
- Monitors Electronic Data Interchange billing reports.
- Provides assistance to clients with special billing requests.
- Monitors claim hold reports, releases charges when appropriate.
- Thoroughly reviews bills for accuracy following all Central Business Office, market and state guidelines
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
- Some college or specialty training in medical billing or equivalent job relevant experience preferred
Job Related Experience:
- 2 or more years’ experience in medical billing
- Experience with a multi-location practice
- CPT/ICD-9/HCPC knowledge
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Strong computer skills
- Microsoft Word and Excel knowledge and experience
- Ability to operate 10 key numerical pad by touch
- Ability to work under tight time schedules
- Ability to set priorities and deliver in a fast-paced environment.
- Strong customer service and communication skills, ability to deal with service areas, consultants, and clients.
- Excellent problem-solving skills and ability to handle multiple tasks
- Ability to work independently
- Ability to be detailed oriented
- Ability to assist peers
- Ability to communicate verbally and in writing
Other facts
About Concentra Career Choice
WHO WE ARE:
Concentra is the leader in occupational health with 40+ years of improving the health of America's workforce, one patient at a time. More than 11,000 Concentra colleagues provide occupational medicine, onsite health care, physical therapy, and telemedicine services from nearly 520 medical centers and 130+ onsite clinics nationwide.
THE CONCENTRA WAY:
Living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being.
OUR MISSION:
Improving the health of America’s workforce, one patient at a time.
OUR VISION:
Every person is treated the Concentra Way: quality clinical care and a positive customer experience from welcoming, respectful, and skillful colleagues.
OUR VALUES:
A healing focus, a selfless heart, and a tireless resolve.
Our goal at Concentra is living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being,
SCAM ALERT: Concentra has been informed that scammers are using our name to scam individuals who believe they are applying for an opportunity with Concentra or receiving a job offer from Concentra. These scammers can be very convincing, going so far as to steal the profile pictures from our actual recruiters from their LinkedIn profiles and using email addresses that contain the word ‘Concentra’ such as ‘@ConcentraCareers’ or ‘@ConcentraJobs’ or '@concentracareerdesk.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE CONCENTRA RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. For more information on recruiting scams or to report a recruiting scam visit the website of the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
What you'll do
- The Medical Billing Specialist processes all billing and state reports, monitors various billing reports, and assists clients with special billing requests. They ensure accuracy in billing in accordance with company guidelines and policies.
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