About this role
Requisition ID: 242367
Locations: Charlotte
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Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!
We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
- Career Growth: Clear pathways to advance and develop your career
- Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
- Purpose-Driven: Create meaningful impact in the communities you serve
- Professional Development: Dedicated training + personalized mentorship
Join us - your refreshing new chapter starts here!
Job Overview
The Enterprise Business Process Manager partners with business leaders across various functions, external bottlers, and software solution partners to lead and influence efforts to explore, define, and implement new and improved business processes and technology solutions that support the company’s strategic goals. The Enterprise Business Process Manager serves as a change agent and will model, lead, and coach internal stakeholders on the culture change necessary to support and sustain enterprise process transformation. The Enterprise Business Process Manager collaborates with external and internal partners to develop, design, and execute implementation and training plans for enterprise technology solutions. This role provides business support by assisting with solving complex functional and enterprise business problems.
Duties & Responsibilities
- Establishes and maintains relationships with key business leaders and serves as a trusted business advisor to provide perspectives, insights, and strategic vision to leadership on critical enterprise strategic and operational initiatives
- Leads, manages, and provides subject matter expertise to multiple enterprise change initiatives involving the design and implementation of new business processes, process improvements, business practices, or new technology solutions impacting the enterprise. This is done by advising on initiative progress, status, and risk mitigation strategies to internal stakeholders and ensuring the successful execution of enterprise change initiatives, process development, and improvement utilizing process, project, and change management methodologies
- Models, leads, and coaches internal stakeholders on the culture change necessary to support and sustain enterprise process transformation
- Collaborates with and influences external bottlers and software partners while providing leadership in the design, development, enhancement, and testing of common technology solutions and ensuring knowledge transfer of the solutions to the business and IT
- Provides functional business support to leaders in the organization to assist in identifying and solving routine problems and challenges with functional business processes
Knowledge, Skills, & Abilities
- Bottler industry, business enterprise knowledge, or specific functional experience
- Ability to communicate with and influence all levels of the organization and bottling partners
- Ability to understand the interdependencies of systems and processes
- Ability to lead and influence without authority to drive change across the organization
- Critical problem solving and strategic thinking skills
- Business process design and documentation experience
- Excellent written and verbal communication, presentation, and facilitation skills
- Proven project management skills
- Ability to multitask and manage competing priorities and projects
- Excellent PC skills, SAP knowledge, Bottler specific applications, and process mapping tools
Minimum Qualifications
- Knowledge acquired through 5 to up to 7 years of work experience
Preferred Qualifications
- Bachelor’s degree (4 years in Business, Accounting, Finance, Engineering or equivalent)
- Project Management Professional, Agile, Process Management, Six Sigma certification is preferred
Work Environment
Office environment
#LI-AF1
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Other facts
About CONA Services
CONA Services is making IT Solutions happen for North American Coca-Cola Bottlers!
As our company name reveals CONA Services is mainly about 2 things:
- CONA = Coke One North America, a common set of processes, data standards, manufacturing and customer solutions tailored for the North America
- Services that enable a superior customer experience and digital business innovations for our Coca-Cola Bottlers that happen to be our customers, our leadership and partners at the same time.
Our mission is to provide advantaged business process and IT services to our members at the right costs to ultimately support those who are selling Coke everyday – “By the Bottlers for the Bottlers”.
What you'll do
- The Enterprise Business Process Manager partners with business leaders to define and implement improved business processes and technology solutions. This role also serves as a change agent, coaching stakeholders on necessary culture changes to support enterprise transformation.
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