About this role
- We have an opening for a full time OFFICE CLERK position.
- Location: New York, NY, 10017 Note: online applications accepted only.
- Schedule: Full time schedule. Monday - Friday, 9:00 am - 6:00 pm. More details upon interview.
- Requirement: Must have office services experience.
- Fixed Pay Rate: $30.00 per hour.
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
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Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
Job Summary
Summary: Serves as the first point of contact for clients and is very critical in delivering and maintaining a high level of customer service. When call volume is low, position will complete office clerical projects as assigned.
Essential Duties and Responsibilities:
- Answers questions and takes appropriate actions to handle concerns or rectify problems.
- Responsible for performing various administrative support tasks and general clerical tasks
- Provides support for organization procedures
- Escalates some concerns to managers.
- Performs other duties as assigned.
Qualifications:
- 1 year of office/clerical experience.
- Excellent verbal and written communication skills.
- Strong problem solving, organizational, accuracy, and customer service skills.
- Advanced Microsoft skills, Excel is very important
Associates at ESFM are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf
About Compass Group: Achieving leadership in the foodservice and facility management industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
ESFM maintains a drug-free workplace.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
ESFM
Other facts
About Compass Group
Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.
What you'll do
- The Office Clerk serves as the first point of contact for clients, delivering high levels of customer service. Responsibilities include answering questions, performing administrative tasks, and escalating concerns to managers.
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