About this role
Position Title: FACILITIES PROGRAM MANAGER
Salary: Experienced
Pay Grade: 17
Other Forms of Compensation: none
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].
Job Summary
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative Facilities Management solutions that ensure a safe, healthy, and sustainable environment.
ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
The Facilities Program Manager will lead the Account Management team and will be a Communications and Performance Management leader.
- Responsible to create and execute a communications/performance strategy. Leading and developing the change management strategy for developing and sustaining a cadence of communications/performance for a variety of audiences regarding contract performance and changes resulting from new operations.
- Responsible for leading governance, procurement, safety, and compliance programs ensuring strategies are defined and deliverables are achieved.
- Serves as main point of contact and administrator for processes to support site management and governance including change requests, investment project requests and escalations
- Partners with account finance to identify cost savings opportunities and manage savings approval process
- Responsible for creating and managing tools and technology programs to actively monitor and report site performance:
- Key Performance Indicators (KPIs) and Operational Performance Indicators (OPIs)
- ESFMx Dashboard (Financial Reporting/Work Order Management)
- SharePoint Document Repository and Management
- Define and implement Key Performance Indicators (KPIs) as outlined in the MVA and Operational Performance Indicators (OPI)
- Create standard for site level and business unit level reporting and own development of materials monthly, quarterly and annually including Quarterly Business Reviews (QBR)
- Partner with site teams and SMEs to create actions plans for areas where there are performance opportunities:
- Manage teams to ensure project activities are closed and communicated as defined in PMO Transformation meetings
- Draft messages on behalf of the leadership team, leveraging strategic and tactical messages and, with input from leaders, incorporate relevant current issues.
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Associates at ESFM are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:1461899
ESFM
Julia Lari
Other facts
About Compass Group
Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.
What you'll do
- The Facilities Program Manager will lead the Account Management team and develop communication and performance strategies. They will also oversee governance, procurement, safety, and compliance programs to ensure deliverables are achieved.
Ready to join Compass Group?
Take the next step in your career journey