Tenant Accounts Specialist
full-time•Newtown
About this role
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are actively seeking a skilled Tenant Accounts Specialist in Newtown, PA. The Tenant Accounts Specialist manages accounts payable, bank reconciliations, general ledger entries, and financial reporting. You will handle billing inquiries, prepare budgets, variance reports, and account reconciliations, and ensure compliance with audit requirements. Additional duties include managing tax exemption applications and monthly vacancy reports. This is an onsite opportunity which also includes travel to our headquarters in Princeton, NJ for the first 90 days.
Responsibilities
- Review and interpret lease agreements, amendments, and renewals to determine accurate CAM allocations and billing schedules for each tenant.
- Evaluate late payment patterns to identify chronic delinquencies and escalate to Director of Revenue.
- Track lease expiration dates and initiate timely renewal processes.
- Maintain an up-to-date lease database and ensure all lease documents are filed properly.
- Coordinate tenant move-ins and move-outs in accordance with lease terms.
- Prepare and distribute accurate monthly rent invoices and CAM reconciliations in accordance with lease terms.
- Calculate and bill CAM charges, including annual reconciliations and estimates.
- Communicate CAM breakdowns and respond to tenant inquiries regarding charges.
- Monitor and collect rent, CAM, and other tenant charges through accounting software.
- Follow up on late payments and initiate collections protocols as needed.
- Maintain accurate records of payments, delinquencies, and communications with tenants.
- Generate monthly reports on receivables, lease expirations, and delinquency trends.
- Serve as a point of contact for billing and lease-related tenant inquiries.
- Collaborate with executive directors of the region, to ensure tenant satisfaction and resolution of disputes.
- Ensure compliance with lease obligations and property policies.
- Additional tasks and responsibilities may be assigned
Minimum Requirements
- Associate’s or Bachelor’s degree in Business, Real Estate, Accounting, or related field preferred.
- 2+ years of experience in lease administration, property management, or commercial real estate billing.
- Strong knowledge of lease structures, CAM calculations, and rent billing practices.
- Proficiency in property management software (e.g., Yardi, MRI, AppFolio, or Buildium).
- Strong organizational and analytical skills with high attention to detail.
- Excellent communication and customer service skills.
- Ability to handle sensitive financial and tenant-related matters with professionalism and discretion.
Why Community Options?
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
- University partnerships that include tuition reduction
Please Visit Our Website to Complete an Online Application! Careers.comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
#IND-NA
Other facts
Tech stack
Accounts Payable,Bank Reconciliations,General Ledger Entries,Financial Reporting,Billing Inquiries,Budget Preparation,Variance Reports,Account Reconciliations,Lease Administration,Property Management,CAM Calculations,Accounting Software,Communication Skills,Customer Service,Organizational Skills,Analytical Skills,Attention to Detail
About Community Options, Inc.
Community Options, Inc. is a national nonprofit organization that develops innovative housing and employment opportunities for people with developmental disabilities. Since 1989, we have moved people with disabilities from segregated institutions across the country into community-based homes where they can fully participate in their communities and experience a greatly improved quality of life. We have designed and implemented the most progressive employment options giving people with disabilities a choice about the type of work they do and where they do it. We offer people with disabilities real work for real pay.
Community Options supports over 6,000 people with disabilities and families across twelve states: Arizona, Iowa, Maryland, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, South Carolina, Tennessee, Texas, and Utah.
Team size: 5,001-10,000 employees
Website: http://www.comop.org
LinkedIn: Visit
Industry: Non-profit Organizations
Founding Year: 1989
What you'll do
- The Tenant Accounts Specialist manages accounts payable, bank reconciliations, general ledger entries, and financial reporting. Additional responsibilities include handling billing inquiries, preparing budgets, and ensuring compliance with audit requirements.
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Frequently Asked Questions
What does a Tenant Accounts Specialist do at Community Options, Inc.?
As a Tenant Accounts Specialist at Community Options, Inc., you will: the Tenant Accounts Specialist manages accounts payable, bank reconciliations, general ledger entries, and financial reporting. Additional responsibilities include handling billing inquiries, preparing budgets, and ensuring compliance with audit requirements..
Why join Community Options, Inc. as a Tenant Accounts Specialist?
Community Options, Inc. is a leading Non-profit Organizations company.
Is the Tenant Accounts Specialist position at Community Options, Inc. remote?
The Tenant Accounts Specialist position at Community Options, Inc. is based in Newtown, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Tenant Accounts Specialist position at Community Options, Inc.?
You can apply for the Tenant Accounts Specialist position at Community Options, Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Community Options, Inc. on their website.