Registrar ER
full-time•Carlsbad
About this role
Job Summary
The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.
Essential Functions
The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.
Essential Functions
- Interacts with patients and their families to address questions and provide courteous, timely assistance.
- Regulates schedules based on procedure requirements, physician availability, and staffing needs.
- Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
- Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
- Collects and records patient financial responsibility estimates as applicable.
- Communicates operative reports daily to appropriate physician offices.
- Compiles and organizes documentation to ensure completion of patient medical records.
- Prepares charts for upcoming procedures, including nursing documentation and registration forms.
- Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
- Responds to requests for medical records in a timely and efficient manner.
- Answers and returns phone calls, addressing questions with professionalism and courtesy.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
- 0-2 years of experience in a customer service role required
- Strong interpersonal and customer service skills.
- Ability to handle sensitive information with confidentiality.
- Proficiency in using registration systems and insurance verification tools.
- Attention to detail and accuracy in data entry.
- Excellent organizational and time-management skills.
Other facts
Tech stack
Interpersonal Skills,Customer Service,Data Entry,Insurance Verification,Organizational Skills,Time Management,Attention to Detail,Confidentiality
About Community Health Systems
Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems across 14 states, CHS is committed to helping people get well and live healthier. CHS affiliates operate 70 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
Team size: 10,001+ employees
Website: https://www.chs.net/
LinkedIn: Visit
Industry: Hospitals and Health Care
What you'll do
- The Registrar supports patient care by capturing and verifying demographic and insurance information, ensuring a seamless registration process. This includes scheduling procedures, securing authorizations, and maintaining organized patient records while providing exceptional customer service.
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Frequently Asked Questions
What does a Registrar ER do at Community Health Systems?
As a Registrar ER at Community Health Systems, you will: the Registrar supports patient care by capturing and verifying demographic and insurance information, ensuring a seamless registration process. This includes scheduling procedures, securing authorizations, and maintaining organized patient records while providing exceptional customer service..
Why join Community Health Systems as a Registrar ER?
Community Health Systems is a leading Hospitals and Health Care company.
Is the Registrar ER position at Community Health Systems remote?
The Registrar ER position at Community Health Systems is based in Carlsbad, New Mexico, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Registrar ER position at Community Health Systems?
You can apply for the Registrar ER position at Community Health Systems directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Community Health Systems on their website.