ServiceNow Administrator
full-time•Franklin
About this role
Job Summary
The Systems Administrator supports, maintains, and administers enterprise systems, infrastructure, and application environments. This role is responsible for responding to system-related incidents, troubleshooting technical issues, and implementing effective solutions. The Systems Administrator ensures that systems are functioning efficiently and securely while collaborating with cross-functional teams to support technology operations across the organization.
Essential Functions
The Systems Administrator supports, maintains, and administers enterprise systems, infrastructure, and application environments. This role is responsible for responding to system-related incidents, troubleshooting technical issues, and implementing effective solutions. The Systems Administrator ensures that systems are functioning efficiently and securely while collaborating with cross-functional teams to support technology operations across the organization.
Essential Functions
- Supports and maintains enterprise systems, servers, applications, and related infrastructure.
- Responds to hardware, software, and network incidents and service requests, ensuring timely resolution.
- Performs system monitoring, maintenance, and patching to ensure optimal performance and compliance.
- Maintains accurate documentation of system configurations, procedures, and incident resolutions.
- Participates in the on-call rotation to provide after-hours technical support as needed.
- Promotes system security, user access controls, and compliance with organizational and regulatory standards.
- Collaborates with IT teams and business stakeholders to evaluate and implement technical solutions.
- Assists in the deployment and configuration of new systems and upgrades to existing infrastructure.
- Follows change management protocols and participates in testing and validation processes.
- Identifies and shares best practices with peers and supports continuous improvement initiatives.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- H.S. Diploma or GED required
- Bachelor's Degree in Computer Science, Information Technology, or a related field preferred
- 2-4 years of experience in systems administration required
- Experience supporting a mid to large-size enterprise environment preferred
- Proficiency with Windows and/or Linux server administration.
- Strong understanding of system security, backup, and recovery procedures.
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with Active Directory, DNS, DHCP, and enterprise networking concepts.
- Ability to troubleshoot and resolve complex technical issues.
- Strong communication and customer service skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational and documentation skills.
- Relevant certification in systems administration, such as Microsoft Certified: Azure Administrator Associate, CompTIA Server+, or Red Hat Certified System Administrator (RHCSA) preferred
- Security or access management certifications, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Oracle Cloud Infrastructure Security certification preferred
Other facts
Tech stack
Windows Server Administration,Linux Server Administration,System Security,Backup Procedures,Recovery Procedures,Virtualization Technologies,Active Directory,DNS,DHCP,Networking Concepts,Troubleshooting,Customer Service,Documentation Skills,Collaboration,Change Management,Continuous Improvement
About Community Health Systems Professional Services Corporation
Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems across 14 states, CHS is committed to helping people get well and live healthier. CHS affiliates operate 70 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
Team size: 10,001+ employees
Website: https://www.chs.net/
LinkedIn: Visit
Industry: Hospitals and Health Care
What you'll do
- The Systems Administrator supports and maintains enterprise systems, responding to incidents and troubleshooting technical issues. They ensure systems function efficiently and securely while collaborating with cross-functional teams.
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Frequently Asked Questions
What does a ServiceNow Administrator do at Community Health Systems Professional Services Corporation?
As a ServiceNow Administrator at Community Health Systems Professional Services Corporation, you will: the Systems Administrator supports and maintains enterprise systems, responding to incidents and troubleshooting technical issues. They ensure systems function efficiently and securely while collaborating with cross-functional teams..
Why join Community Health Systems Professional Services Corporation as a ServiceNow Administrator?
Community Health Systems Professional Services Corporation is a leading Hospitals and Health Care company.
Is the ServiceNow Administrator position at Community Health Systems Professional Services Corporation remote?
The ServiceNow Administrator position at Community Health Systems Professional Services Corporation is based in Franklin, Tennessee, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the ServiceNow Administrator position at Community Health Systems Professional Services Corporation?
You can apply for the ServiceNow Administrator position at Community Health Systems Professional Services Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Community Health Systems Professional Services Corporation on their website.