full-timeFort Wayne

Summary

Location

Fort Wayne

Type

full-time

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About this role

Job Summary

The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality.

Essential Functions
  • Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
  • Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
  • Assists with troubleshooting software and network based issues.
  • Moves IS assets and coordinates all equipment moves with other service departments as needed.
  • Ensures information security by securely disposing of devices with local hard drives.
  • Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
  • Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
  • Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
  • Provides high quality customer service.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
Qualifications
  • Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
  • certification in Certified Electronics Technician (CET) preferred
  • 0-1 years of experience with hospital information systems preferred
Knowledge, Skills and Abilities
  • Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
  • Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
  • Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
  • Strong attention to details.
  • Ability to troubleshoot customer issues.
  • Ability to work independently and be a team player.
  • Ability to work in a fast-paced environment.
  • Excellent customer service skills.
  • Ability to solve technical problems quickly and efficiently.

Other facts

Tech stack
Technical Support,Troubleshooting,Customer Service,Information Security,Software Installation,Hardware Maintenance,Network Systems,Telecommunications,Attention to Detail,Independent Work,Team Player,Fast-Paced Environment,Problem Solving,Mobile Device Support,Remote Control Software,IS Asset Management

About Community Health Systems Professional Services Corporation

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems across 14 states, CHS is committed to helping people get well and live healthier. CHS affiliates operate 70 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitals and Health Care

What you'll do

  • The Personal Computer Technician is responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This includes installing, troubleshooting, and repairing equipment to ensure optimal functionality.

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Frequently Asked Questions

What does a Personal Computer Tech do at Community Health Systems Professional Services Corporation?

As a Personal Computer Tech at Community Health Systems Professional Services Corporation, you will: the Personal Computer Technician is responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This includes installing, troubleshooting, and repairing equipment to ensure optimal functionality..

Why join Community Health Systems Professional Services Corporation as a Personal Computer Tech?

Community Health Systems Professional Services Corporation is a leading Hospitals and Health Care company.

Is the Personal Computer Tech position at Community Health Systems Professional Services Corporation remote?

The Personal Computer Tech position at Community Health Systems Professional Services Corporation is based in Fort Wayne, Indiana, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Personal Computer Tech position at Community Health Systems Professional Services Corporation?

You can apply for the Personal Computer Tech position at Community Health Systems Professional Services Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Community Health Systems Professional Services Corporation on their website.