About this role
About the Role
Community-GoHealth Urgent Care is seeking a Medical Director to lead and inspire a high-performing clinical team of physicians, nurse practitioners, and physician assistants. This role focuses on delivering exceptional patient care while ensuring an outstanding customer experience across our urgent care network.
Key Responsibilities
- Direct and identify best practice standards, including establishing clinical policies, procedures, rules, regulations, and methods of operation for the GoHealth Urgent Care network.
- Establish quality metrics and initiate process improvement programs.
- Support the network’s strategy to increase exposure and enhance its image among healthcare providers and community residents.
- Participate in the development of patient education materials and seminars.
- Collaborate with the Market President and operational team to implement best practice operations.
- Ensure quality of care and address all clinical caregiver issues within assigned region.
- Share resources and implement improvement initiatives across regions to optimize clinical, financial, operational, and customer service performance.
- Perform other duties as assigned.
Qualifications
Education & Licensure
- M.D. or equivalent from an accredited College of Medicine.
- Board certification in Emergency Medicine, Family Practice, or Med-Peds.
- Current state medical license.
Experience
- Minimum of two (2) years of clinical leadership/administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system.
- Successful track record building, developing, and leading high-performing medical teams.
- Strong analytical, management, delegation, organizational, and administrative skills.
- Outstanding oral and written communication skills.
- Proven ability to manage multiple responsibilities and act as both coach and manager.
- Experience with current clinical methods and techniques.
Preferred Skills
- Proficiency in MS Word, Excel, and PowerPoint.
- Super-user level skills with electronic medical records preferred.
- Strong presentation skills for clinical and administrative topics.
- Data analytics experience preferred.
Why Join Us?
At Community-GoHealth Urgent Care, we are redefining the future of on-demand care. As Medical Director, you’ll have the opportunity to shape clinical excellence, mentor talented providers, and make a meaningful impact in the communities we serve.
Erin Tulloh
Provider Recruiter
Other facts
About Community Health Network
Community Health Network was created 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ever.
As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services.
At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. Caregivers play a vital role in our mission as they fulfill our PRIIDE values: Patients First. Relationships. Integrity. Inclusion. Diversity. Excellence.
Exceptional Care - For Everyone
We want to ensure that each patient, employee, physician, and volunteer feels welcomed, comfortable, and included in our environment at all times. We value different perspectives and welcome conversations about race, gender, religion, sexual orientation and culture. Because it takes everyone to build healthier communities. Our promise of Exceptional care. Simply delivered. means we strive to provide culturally-competent care that meets your individual needs.
What you'll do
- The Medical Director will lead a clinical team, establish best practice standards, and ensure quality of care across the urgent care network. They will also collaborate with operational teams to implement improvements and enhance the network's image in the community.
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