About this role
Job Address:
3625 St. Joseph Road New Albany, IN 47150
Rolling Hills Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Full Receptionist to join our team.
PURPOSE/BELIEF STATEMENT:
The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.
JOB DUTIES & RESPONSIBILITIES
Answer telephone, determine nature of call, and direct caller to appropriate individual or department
Take accurate messages when personnel are unavailable and ensure accurate delivery
Operate paging/telephone system as required
Greet and direct visitors to the appropriate personnel
Provide administrative support as assigned
Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
Perform other related activities as assigned or requested.
Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
High School diploma or GED required
Previous receptionist experience required
Prior work/life experiences, preferably in a healthcare setting.
BENEFITS
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
ABOUT US
A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.
Other facts
About CommuniCare Health Services
Since 1984, CommuniCare has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions.
Our more than 150 skilled nursing, assisted living, independent living, behavioral health and long-term care facilities deliver sophisticated and transformative care to nearly 15,000 residents and patients at any given time. CommuniCare employs more than 16,000 employees across five states (Ohio, Indiana, Maryland, Virginia, and West Virginia).
As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident in the quality of care residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.
What you'll do
- The Receptionist is responsible for greeting and directing visitors, answering telephone calls, and providing administrative support. They also participate in training and maintain adherence to policies and procedures.
Ready to join CommuniCare Health Services?
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