Agency Overview:

The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused, and transparent.

Division Overview:

The Resolution Division works with taxpayers, practitioners, and the other Tax Administration Divisions to address issues that could not be resolved in the Tax Division or Operations Division. This includes making decisions on abatement claims, resolving disputes, and working with taxpayers on problem cases.  

Duties:

• Researches Bankruptcy cases upon receipt of notice

• Enters petition into GeniSys for pre-petition liability periods

• Prepares and  files Proof of claims

• Submits monthly reports

• Uses GeniSys CRM for note(s)

• Prioritizes Bankruptcy notices

• Processes checks and returns in accordance with the Unit’s guidelines

• Manages and monitors assigned case inventory

• Performs payment transfers and accounting adjustments

• Attends 341 Hearing

• Performs related duties as required

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full-time, or equivalent part-time, professional experience in accounting, auditing or tax examining work, or (B) any equivalent combination of the required experience and the substitutions below. 

Substitutions:

 I. A Bachelor's degree with a major in accounting, business administration or business management may be substituted for a maximum of two years of the required experience. 

 II. A Graduate degree with a major in accounting, business administration or business management may be substituted for the required experience. 

 *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. 

 SPECIAL REQUIREMENTS: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operators License may be required.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100%25 of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.