full-timeNorthampton

Summary

Location

Northampton

Type

full-time

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About this role

Responsible for the care and custody of clients (probationers, parolees, inmates) assigned to the Community Justice Support Center. Responsible for the security of probationers, parolees, inmates, and all individuals and personnel in the center at all times.
 
Oversee participant schedules; and monitor drug/alcohol sobriety through urinalysis testing and breathalyzer testing as deemed  necessary.  Report updates of compliance/non-compliance of drug screens & feedback of client behavior.
 
Complete all necessary paperwork, reports and documentation.  Actively participate in all scheduled security meetings and any other required meetings at the Center. Any other task or duty as assigned or required by Supervisor or Program Manager.
 
This position is located at the Community Justice Support Center, located at: 492 Pleasant Street, Northampton, MA 01060.
 
Posting will close on Saturday, March 14, 2026; however late submissions MAY be reviewed until the position is filled.


Associate’s Degree from an accredited college or university; or high school diploma and minimum of four (4) years of experience in social service, security, or*related field. Demonstrated ability to exercise courtesy, respect, and professionalism in interpersonal communication with public and clients. Preferred: Understanding of de-escalation techniques.

Must have high degree of confidentiality for  access to client records, and the ability to communicate with others in a direct, clear, and professional manner. Must successfully  pass background and physical/drug screenings to include the ability to lift or carry an inmate, client or fellow colleague in time of need or crisis. Must possess a valid Massachusetts driver’s license. Must be flexible with shift hours, to include both day and afternoon/night shifts (see below):

Hours will be Monday through Friday, weekends off.  Full-Time, 37.5 hours per week.  Benefited state employee position. Hours on certain days will either be 6:30AM to 2:30PM or 11:00AM to 7:00PM, depending on testing schedule.

Other facts

Tech stack
Interpersonal Communication,Confidentiality,De-escalation Techniques,Drug Testing,Report Writing,Security Oversight,Client Monitoring,Crisis Management

About Commonwealth of Massachusetts

MassDEP serves the Commonwealth by protecting natural resource areas that involve water, land and air. MassDEP is responsible for ensuring clean air and water, safe management and recycling of solid and hazardous wastes, timely cleanup of hazardous waste sites and spills, and the preservation of wetlands and coastal resources. MassDEP enforces environmental laws, provides technical assistance to cities and towns, issues permits and licenses for activities near sensitive resources, inspects contaminated site cleanups, and partners with other federal and state agencies, municipal officials and environmental stakeholders.

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Government Administration

What you'll do

  • The Program Monitor is responsible for the care and custody of clients assigned to the Community Justice Support Center and ensuring the security of all individuals in the center. They oversee participant schedules and monitor sobriety through testing, while also completing necessary documentation and participating in security meetings.

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Frequently Asked Questions

What does a Program Monitor do at Commonwealth of Massachusetts?

As a Program Monitor at Commonwealth of Massachusetts, you will: the Program Monitor is responsible for the care and custody of clients assigned to the Community Justice Support Center and ensuring the security of all individuals in the center. They oversee participant schedules and monitor sobriety through testing, while also completing necessary documentation and participating in security meetings..

Why join Commonwealth of Massachusetts as a Program Monitor?

Commonwealth of Massachusetts is a leading Government Administration company.

Is the Program Monitor position at Commonwealth of Massachusetts remote?

The Program Monitor position at Commonwealth of Massachusetts is based in Northampton, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Program Monitor position at Commonwealth of Massachusetts?

You can apply for the Program Monitor position at Commonwealth of Massachusetts directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Commonwealth of Massachusetts on their website.