About this role
Lead and inspire a high-performing team of credit and fulfilment analysts
Drive sustainable growth for Small Business Banking clients
Join a culture that values career progression and continuous improvement
See yourself in our team
Join CommBank’s Small Business Banking team – a group passionate about helping Australian small businesses succeed. We work closely with business owners to understand their goals and provide tailored financial solutions through our expertise and specialist teams.
Small Business Banking is part of CBA Business Banking and offers face-to-face and remote support to small businesses across Australia. We pride ourselves on building strong community connections, delivering compelling propositions, and executing with excellence.
Do work that matters
As Team Manager, you’ll lead a high-performing team of credit and fulfilment analysts supporting Small Business Banking customers with lending needs up to $1.25M. Your leadership will enhance capabilities and build a culture of excellence across the QLD business.
More specifically, you will:
Lead, coach, and inspire a team of credit and fulfilment analysts to deliver exceptional outcomes for clients and the business.
Drive a customer-centric culture, ensuring responsive and professional service.
Build strong relationships with peers, business partners, and stakeholders.
Embed strong risk management practices and maintain a culture of accountability.
Champion continuous improvement and productivity across your team.
Facilitate ongoing development of credit, risk, technical, and leadership capabilities.
Proactively identify and mitigate operational and credit risks.
We want to hear from people who have:
Business Banking experience and understanding of lending practices.
Demonstrated ability to lead, engage, and develop a team.
Strong organisational skills with the ability to manage competing priorities.
Proven relationship-building skills and collaborative approach.
Analytical thinking and sound decision-making capability.
Solid knowledge of banking products and services, with strong commercial and risk acumen.
A continuous improvement mindset and creative problem-solving skills.
Genuine passion for delivering exceptional customer experiences.
We value diversity and inclusion and encourage applications from all backgrounds. If you’re ready to make an impact and grow your career, we’d love to hear from you.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Other facts
About Commonwealth Bank
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
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What you'll do
- As Team Manager, you will lead a team of credit and fulfilment analysts to support Small Business Banking customers with lending needs. Your role will involve enhancing team capabilities and fostering a culture of excellence.
Ready to join Commonwealth Bank?
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