Senior Product Manager – Distribution Strategy & Execution

• You are a strategic leader with a sharp eye for opportunity and a track record of developing and executing on distribution & channel strategies in complex environments

• We are a team committed to innovatively enabling access to a SMSF proposition focused on choice, clarity, and control for customers navigating their wealth journey

• Together we unlock new pathways for SMSF growth, fusing technology and customer-led thinking to deliver a best-in-market proposition

See yourself in our team

We are building tomorrow’s bank today.

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. Within RBS, the Wealth & Private Team is responsible for the full spectrum of a customer’s wealth needs. It comprises teams focussed on wealth creation and wealth protection, ranging from mass market to mass affluent to high-net-worth customer segments.

Do work that matters

As Senior Product Manager – Distribution Strategy & Execution, you will be responsible for developing the frontline channel strategy to activate branch, business bank, premier and our contact centres on SMSF cash & deposit product originations. This includes influencing the channel roadmap & design, managing key business partnerships, digital feature delivery, distribution & business development, pricing and policy, as well as driving continuous improvement initiatives to ensure our products meet customer needs and risks are managed effectively.

On any given day you will;

• Develop and implement the SMSF Distribution strategy, objectives and roadmap to optimise business performance and enhance the customer experience.

• Analyse and shape business problems and opportunities within the Mass Affluent and High Net Worth segments, providing actionable recommendations.

• Leverage analytics and insights to design conceptual solutions and deploy targeted initiatives aligned with strategic goals.

• Monitor external market trends, regulatory changes, and innovations to maintain a market-leading proposition.

• Develop a deep understanding of customer needs and segmentation to identify growth opportunities, enhance product features, and improve NPS.

• Lead strategic projects, owning workstreams end-to-end and independently managing deliverables.

• Collaborate with stakeholders across distribution, product, finance, marketing, and our support teams to deliver effective execution plans.

• Own the end-to-end product risk and control environment, including governance, issue management, remediation, and regulatory responses.

• Track performance and delivery outcomes to ensure alignment with strategic objectives.

• Coach and mentor product managers within the squad and chapter.

We’re interested in hearing from people who have

• Proven strategy and execution experience within banking or a customer-centric industry.

• Advanced stakeholder management skills with the ability present to and influence a vast array of stakeholders including Senior Leadership.

• Strong product management or distribution background with expertise in SMSF, Deposits product or the superannuation industry preferred.

• Exceptional strategic thinking and structured problem-solving skills.

• Passion for identifying opportunities, designing initiatives, and driving impactful change.

• A customer-centric approach to addressing business challenges.

• Advanced analytical and presentation skills, with proficiency in Excel and PowerPoint.

• Outstanding written and verbal communication skills, tailored for executive audiences.

• Minimum 5 years’ experience in a management role.

• Ability to build rapport and influence stakeholders across diverse business areas.

• A bias for action and resilience in fast-paced, ambiguous environments.

• Strong organisational skills, time management, and confident presentation capability.

• Experience delivering complex, large-scale projects, preferably within Agile delivery frameworks.

We operate in a hybrid working environment, meaning a blend between being in the office and working remote.

If you’re a driven, collaborative and enthusiastic person who wants to have a real impact on the digital experience of our customers – we would love to hear from you!