Summary
About this role
Please note:
Multiple Customer Banking Specialist Relief Positions
Permanent Fixed roster: Monday to Friday 11 - 4pm or
Tuesday to Friday 11 - 4pm and Saturdays 9:45 - 2:15pmThis role offers variety—each day you’ll connect with different teams across branches in the Brisbane City and Inner North Area . Travel required.
Locations: Strathpine, Stafford, and Chermside
See yourself in our team
As the Customer Banking Specialist Relief in our Brisbane City and Inner North Area you’ll:
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Support customers with enquiries, maintenance on accounts and process applications for credit products
Complete Financial Health Checks to assess customers’ financial needs and identify any changes
Educate and demonstrate of our in-branch technology and digital banking options to customers
Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
We’re interested in hearing from people who have
Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
Excellent communication skills & the ability to articulate financial terms in a clear way
The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
Ability to work in retail environment that’s busy and commercially driven
A genuine interest in building a career with CommBank
Brisbane City & Inner North Area covers:
240 Queen St Brisbane
66 Eagle St Brisbane
Albany Creek
Arana Hills
Brookside
Fortitude Valley
Hamilton
Indooroopilly
Kenmore
King George Square Brisbane
Sandgate
Stafford City
Strathpine
Toowong
Virginia
Westfield Chermside
With us, you’ll help customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today!
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Other facts
About Commonwealth Bank
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
Connect with us, we'd like to hear from you:
facebook.com/commonwealthbank
twitter.com/commbank
youtube.com/commbank
youtube.com/commbankbusiness
instagram.com/commbank
Our Community Guidelines can be found at:
https://www.commbank.com.au/support/social-networks.html
For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
What you'll do
- As a Customer Banking Specialist Relief, you will engage with customers to assess their banking needs and provide support for various financial products. You will also educate customers on in-branch technology and digital banking options while problem-solving to deliver effective solutions.
Ready to join Commonwealth Bank?
Take the next step in your career journey