Provide development and oversight of the work plan. Responsible for development and reporting of indicators to track the success of project execution. Proactively monitor work planning, ensure the quality and standard of work packages, maintain daily communication with the project manager and engineers, and ensure NB planners make changes as needed to support the cycle plan and provide standardized work packages. Provide analysis and assist in developing recommendations to project stakeholders to enable fact-based strategic decision-making. Specific to Customer Field and Meter Services, provide development and oversight of the work plan. Create SRS (switching requests) for project tasks and cut sheets for the SRS in the Chicago area as required. This position may be required to work extended hours for coverage during storms or other energy delivery emergencies. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

• Assumes a lead role to provide support, analysis, and guidance to the work planners to ensure that proper timelines, appointments, commitments, and Service Level Agreements are met.

• Develops and directs the planning model of the Work Management Process for the region in alignment with the cycle plan (including coordination and input from the regionalized planners).

• Proactively monitors work plans and key initiatives, communicates daily with the project managers, project engineers, Construction FLS, and OCC to identify risks and plan contingencies to maintain the cycle plan.

• Establish and maintain a safe work environment for subordinates within the department.

• Provides accurate weekly, monthly, and annual performance indicators for the Regional Director. Leads, directs, and provides motivation for project stakeholders. Communicates with the project stakeholders.

Maintain internal communication with the Work Control Coordinators, Work Week Managers, and the Schedulers. Maintain external relationships with the First Line Supervisors, Area Maintenance Engineers, and Design Engineers. Actions have a direct impact on utility company reliability and customer satisfaction goals, the revenue stream of the utility company and Exelon, and the public, political, and regulatory opinion of the utility company. Maintain internal communication with the New Business and Customer Operations key managers requesting escalated scheduling of field orders. Maintain external relationships with the First Line Supervisors. Actions have a direct impact on the utility company reliability and customer satisfaction goals, the revenue stream of the utility company and Exelon, and the public, political, and regulatory opinion of the utility company.

• Bachelor's degree in business or engineering AND 4-7 years' experience in utility company business unit or equivalent external experience, or in lieu of bachelor's degree, a minimum of 6-9 years' experience in utility company business unit or equivalent external experience
• For ComEd T&S Only: Employee will be required to successfully pass a comprehensive T&S Training Program. Failure to pass training classes with adequate scores will be subject to the Loss of Employment Policy HR -AC-20.
• Strong analytical skills in measurement frameworks, tools, approaches and techniques
• Proficient in Access, Excel, Word, and Passport
• Excellent communication skills both written and oral
• Ability to manage multiple concurrent objectives and projects while maintaining proper focus on major tactical and strategic initiatives
• Ability to perform under pressure and/or opposition
• Advanced skills in problem solving, negotiation, and conflict management
• Demonstrates proficiency in utility company competencies: Drives for Accountability and Achieves Results Fosters Teamwork and Collaboration Applies Continuous Learning and Improvement Sustains High Performance in Ambiguous Situations Promotes Diversity Creates Competitive Advantage

Bachelor's degree in business or engineering