Workday Specialist Financial Aid

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ESSENTIAL JOB FUNCTIONS:

Student Support

• Performs various duties within the financial aid department including uploading and processing documents into the college’s student information system and federal financial aid processing systems; following federal, state, and college practices and guidelines to ensure compliance; certifies student eligibility regarding citizenship, veteran status, federal loan aggregate, defaults and bankruptcy, social security number, educational purpose, program of study, and academic progress.

• Verifies financial data reported on the student’s FAFSA.

• Reviews tax and other documentation to determine annual income and verifies family household and asset information.

• Determines financial need using federal and college guidelines.

• Revises financial aid awards based on changes in eligibility and student requests.

• Assists with the identification and processing of potential fraud issues regarding federal financial aid.

• Processes reports from the U.S. Department of Education regarding student’s FAFSA information, loan eligibility, and previous enrollment.

• Assists with the reconciliation of federal awarding and funding.

• Assumes general responsibility for daily operations, subject to management overview.

• Maintains student records in required systems.

Customer Service

• Communicates with students and parents regarding financial aid eligibility, required documentation, award revisions, academic records, and appeal decisions

• Interfaces with other college departments (such as the Telephone Information Center and Student Central), the Ohio Department of Education, the National Student Clearinghouse, higher education institutions, high schools, and other community partners.

Clerical

• General duties which may include scanning documents, distributing, and processing mail.

• Maintains correspondence with other staff, students, and faculty as needed.

• Supports the work of other staff as appropriate; participates in the communication of the administrative activities and workflow of the department staff.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

OTHER DUTIES & RESPONSIBILITIES

• Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to the changing needs of the College and business partners.

• Attends all required department meetings and trainings.

• Hours may include working outside of a normal workweek schedule on an as-needed basis.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• Associates degree or relevant clerical or customer service experience.

• Three (3) years of progressively responsible clerical or student services experience in the area of assigned specialized function, such as advising, career services or higher education.

*An appropriate combination of education, training, coursework and experience may qualify a candidate.

LICENSE AND CERTIFICATIONS

• State Motor Vehicle Operator’s License or demonstrable ability to gain access to work site(s).

WORKING CONDITIONS

• Typical office environment. Regular exposure to moderate noise typical to business offices.

*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Additional Information

In order to ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.