CM
Associate Engineer, Electrical
full-time•Menomonee Falls
About this role
Job Summary/Overview
The Associate Engineer, Electrical (Aftermarket department) is a customer-focused technical expert responsible for ensuring peak performance and reliability of Magnetek products and systems. This role provides technical guidance, product knowledge, and troubleshooting support for a broad range of industrial applications, including drives, controls, radios, and brake systems. The position is designed as an entry-level engineering role with a career path into advanced engineering positions.
Essential Duties and Responsibilities
- Provide technical support for Magnetek products, including drives, controls, radios, and brake systems, via phone, email, and occasional on-site visits.
- Serve as a technical liaison between customers and internal teams (engineering, sales, service, and development) to resolve product issues and improve system performance.
- Accurately process and manage customer repair orders, RMAs, and service documentation in accordance with company procedures.
- Communicate clearly with customers regarding repair findings, system status, and any delays or issues.
- Stay current with industry standards, motor control technologies, and troubleshooting practices.
- Maintain compliance with safety regulations and uphold high standards of workplace organization and cleanliness.
- Participate in scheduled on-call rotations with additional compensation, as needed.
- Travel to customer sites to support/advise customer technicians in troubleshooting when required.
Knowledge, Skills, Competencies, and Abilities
- Customer Focus
- Technical Aptitude
- Collaboration & Teamwork
- Continuous Improvement Mindset
- Strong verbal and written communication skills
- Ability to analyze technical issues and propose effective solutions
- Familiarity with Microsoft Office and willingness to learn diagnostic software and ERP systems
Required Qualifications
- Bachelor’s Degree in Engineering (Electrical preferred); or equivalent combinations of education and experience may be considered
- Internship or co-op experience in electrical or industrial engineering preferred
- Exposure to industrial automation, material handling, or related systems preferred
- Knowledge of Magnetek products or similar industrial control systems preferred
What you'll do
- The Associate Engineer provides technical support for Magnetek products and serves as a liaison between customers and internal teams to resolve product issues. They also manage customer repair orders and maintain compliance with safety regulations.
About Columbus McKinnon Corporation
Columbus McKinnon Corporation Ltd.
Knutsford Way, Sealand Industrial Estate, Chester CH1 4NZ,
United Kingdom
[email protected]
STAHL CraneSystems, Ltd.
Unit 2 Forge Mills Park, Station Road, Coleshill, Warwickshire B46 1JH
United Kingdom
[email protected]
Columbus McKinnon Corporation Ltd.
Unit 1A Ferguson Centre, 57-59 Manse Road, Newtownabbey BT36 6RW
Northern Ireland
[email protected]
With a history spanning almost 150 years, Columbus McKinnon has become a global leader in intelligent motion solutions for material handling. Our high-quality brands, such as STAHL CraneSystems, Yale, Pfaff-silberblau, Dorner, Magnetek, CM, and Duff-Norton, work together to move the world forward and improve lives. Whether it’s increasing safety or improving productivity, our intelligent motion technology is hard at work worldwide.
At a glance:
• 18 global brands
• 3000+ associates worlwide
• Headquartered in Buffalo, New York
• UK Head Office in Chester, United Kingdom
• UK location in Coleshill specializes in STAHL CraneSystems products
• Northern Ireland location in Newtownabbey offers unique product categories and servicing
For a complete list of CMCO imprints, visit:
https://www.cmco.com/en-gb/international-imprints/
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Frequently Asked Questions
What does a Associate Engineer, Electrical do at Columbus McKinnon Corporation?
As a Associate Engineer, Electrical at Columbus McKinnon Corporation, you will: the Associate Engineer provides technical support for Magnetek products and serves as a liaison between customers and internal teams to resolve product issues. They also manage customer repair orders and maintain compliance with safety regulations..
Is the Associate Engineer, Electrical position at Columbus McKinnon Corporation remote?
The Associate Engineer, Electrical position at Columbus McKinnon Corporation is based in Menomonee Falls, Wisconsin, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Associate Engineer, Electrical position at Columbus McKinnon Corporation?
You can apply for the Associate Engineer, Electrical position at Columbus McKinnon Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.