Claims Intern
internship•Columbia
About this role
Job Details
Job Location: MO - Columbia, MO 65202
Pay Philosophy
The typical starting pay for this position is determined by a number of factors, including, but not limited to, acquired skills, experience, education, and certifications/designations.
What are we looking for?
Join our team as a Claims Intern. In this position you will gain practical exposure to commercial insurance claims operations and experience working on real-world projects that support department goals.
Who we are and what we do?
At Columbia Insurance, we believe our people are the heart of our success and our greatest strength. With robust benefits, a fun, family-like atmosphere, and a culture that thrives on real connections, Columbia truly is the place to be. Our vision is to lead the industry in people-first partnerships. The best way to achieve that is by bringing together a team of skilled, passionate, and talented individuals.
Why us?
- Family-like culture
- Year-round wellness initiatives
- Company sponsored events
- Opportunities for professional development with conferences, events, and continued education
Company History
Our legacy has roots back to 1889 when we first became part of the mutual insurance movement in the Midwest. Today, our extensive heritage resonates nationwide, as we proudly serve customers in 14 states across the country.
BASIC FUNCTION AND RESPONSIBILITY
This internship will provide firsthand exposure to commercial insurance claims operations and learn from experienced claims professionals while supporting key departmental initiatives. You will also learn why #ColumbiaIsThePlaceToBe!
ESSENTIAL FUNCTIONS
- Learn the fundamentals of commercial insurance claims, including investigation, evaluation, and resolution.
- Shadow and meet with claims adjusters and leaders to understand roles, workflows, and best practices.
- Participate in meetings, training sessions, and discussions related to claims operations.
- Gather information from claims staff to document existing workflows, procedures, and best practices.
- Assist with research projects related to claims trends, processes, or tools.
- Help organize and maintain documentation in a clear and usable format.
- Support claims department initiatives by tracking tasks, timelines, and deliverables.
- Assist with planning and coordinating small projects or components of larger initiatives.
- Help identify opportunities for process improvement and operational efficiency.
- Draft internal communications, summaries, and presentations related to claims projects.
- Collaborate with team members across multiple locations using virtual tools.
- Communicate progress, findings, and updates to claims leadership as appropriate.
- Other duties as assigned.
Required Qualifications
- Must be currently enrolled in degree program going into Sophomore, Junior, or Senior year, preferably with coursework or experience related to project management, research, or process improvement.
- Exhibits sound critical thinking and problem-solving capabilities.
- Outstanding customer service, attention to detail, and multi-tasking skills.
- Strong written and verbal communication skills, with the ability to present complex information clearly and persuasively.
- Must be able to work independently.
- Computer proficiency for correspondence, data entry, e-mail, Internet, Microsoft Office 365 (Outlook, Word, PowerPoint, and Excel).
- Ability to handle sensitive and confidential information with discretion and integrity.
What you'll do
- The Claims Intern will gain practical exposure to commercial insurance claims operations and support departmental initiatives. Responsibilities include learning claims fundamentals, shadowing professionals, and assisting with research and documentation.
About Columbia Insurance
At Columbia Insurance, we deliver peace of mind through trusted, people-first partnerships. By providing responsive service, we build genuine relationships with each interaction.
Thanks to our partnerships with incredible independent agents, we serve policy holders in 14 states with locations in Atlanta, Austin, Columbia and Omaha.
Ready to join Columbia Insurance?
Take the next step in your career journey
Frequently Asked Questions
What does a Claims Intern do at Columbia Insurance?
As a Claims Intern at Columbia Insurance, you will: the Claims Intern will gain practical exposure to commercial insurance claims operations and support departmental initiatives. Responsibilities include learning claims fundamentals, shadowing professionals, and assisting with research and documentation..
Is the Claims Intern position at Columbia Insurance remote?
The Claims Intern position at Columbia Insurance is based in Columbia, Missouri, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Claims Intern position at Columbia Insurance?
You can apply for the Claims Intern position at Columbia Insurancedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.