Spa Manager | Cedarbrook Lodge 

At The Spa at Cedarbrook Lodge, the Spa Manager plays a vital leadership role in bringing our sanctuary to life each day. This position is ideal for a hospitality-driven professional who is passionate about wellness, guest experience, and team development. As Spa Manager, you will oversee all aspects of spa operations, inspire and support a talented team, and ensure every guest experience reflects the tranquility, luxury, and personalized care that define Cedarbrook Lodge. If you thrive in a people-first culture, balance creativity with operational excellence, and are energized by creating exceptional experiences, this is an opportunity to lead a spa that is truly unlike any other in Seattle.

What’s in it for you:  

• Salary Range $78-82K DOE
• Cellphone Allowance
• Incentive Eligible
• Free Parking
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)*Eligibility of perks is dependent upon job status 

What you’ll do:

• Oversee and supervise the day to day operations of the Spa Department.
• Responsible to ensure the overall cleanliness of the facilities.
• Develop, coordinate and promote Spa programs to maximize guest enjoyment and revenue.
• Maintain efficient operations, and adherence to established safety and quality standards.
• Ensure safe work environment, immediately reporting unsafe conditions or equipment.
• Maintain a variety of retail goods and spa products for purchase.
• On-going communication with all departments and ensure all staff members are informed of updates, changes and/or problematic situations.
• Respond to internal and external inquiries and complaints and maintains favorable guest and employee relations.
• Prepare annual department income and expense budget. Generates daily reports detailing budget, revenue and expense information.
• Review market information to determine trends and identify guest’s needs.
• Audit customer billing A/R and codes A/P invoices weekly.
• Audit payroll on a bi-weekly basis. 
• Performing spa services is not required; however, licensed Spa Managers who wish to remain hands-on are more than welcomed to do so! 

What you bring:

• Bachelor’s Degree (BA) from four-year college or university, or three to five years Spa Supervisory or equivalent combination of education and experience.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and the ability to interpret instructions furnished in written, oral, diagram or schedule form is required to successfully perform the essential duties described above.
• Must be familiar with Microsoft Word, Excel, Outlook and other computer programs.
• Have the ability to multi-task and work in a fast-paced environment with shifting priorities.

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.