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Teller - 30 hours
full-timeBend$0k - $0k

Summary

Location

Bend

Salary

$0k - $0k

Type

full-time

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About this role

About the Role:

As the first point of contact for most clients, the Client Service Specialist (Teller) plays a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Client Service Specialist role's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations.  The CSS role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. 
  • Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality.  Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.
  • Accurately performs and supports daily tasks that maintain the integrity of the branch.  Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.
  • Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
  • Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
  • Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes.
  • Discuss and uncover customer’s financial needs to identify and offer appropriate products and services.
  • Display curiosity in order to identify fraudulent activity
  • Read, understand, and follow all relevant operational procedures.
  • Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.
  • Provides an extraordinary client experience during face to face, phone, and electronic interactions.
 
About You:

  • High School Diploma or GED, required.
  • 1 year of previous banking or customer service experience, preferred.
  • Bilingual preferred.
  • Ability to learn and comply with all Bank policies, procedures, and systems.
  • Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions. 
  • Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.
  • Ability to think critically and provide appropriate solutions.
  • Requires reading, writing and basic math skills.
  • Ability to lift up to 25 pounds.
  • Ability to stand for extended periods of time.
 
Be a part of a bank that invests in you!

  • Competitive Incentive Plan: Earn rewards that match your efforts.
  • Professional Development: Grow your skills with our tailored premier banker programs.
  • Career Growth: Clear paths to achieve your professional goals.
 
This position is eligible for a $500 signing bonus
 
The pay range for this role is $18.00 - $24.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

475 NE Windy Knolls Drive Bend OR 97701

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

 

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

Other facts

Tech stack
Client Service,Cash Handling,Banking Transactions,Attention to Detail,Problem Resolution,Communication,Relationship Building,Fraud Detection,Basic Math Skills,Compliance,Product Knowledge,Risk Mitigation,Customer Needs Assessment,Team Collaboration,Time Management,Confidentiality

About Columbia Bank

Umpqua Bank has officially changed to Columbia Bank, follow us on LinkedIn to stay updated.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Banking

What you'll do

  • The Client Service Specialist (Teller) is responsible for accurately performing banking transactions and maintaining client relationships. They also ensure compliance with bank procedures and regulations while providing exceptional client service.

Ready to join Columbia Bank?

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Frequently Asked Questions

What does Columbia Bank pay for a Teller - 30 hours?

Columbia Bank offers a competitive compensation package for the Teller - 30 hours role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Teller - 30 hours do at Columbia Bank?

As a Teller - 30 hours at Columbia Bank, you will: the Client Service Specialist (Teller) is responsible for accurately performing banking transactions and maintaining client relationships. They also ensure compliance with bank procedures and regulations while providing exceptional client service..

Why join Columbia Bank as a Teller - 30 hours?

Columbia Bank is a leading Banking company. The Teller - 30 hours role offers competitive compensation.

Is the Teller - 30 hours position at Columbia Bank remote?

The Teller - 30 hours position at Columbia Bank is based in Bend, Oregon, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Teller - 30 hours position at Columbia Bank?

You can apply for the Teller - 30 hours position at Columbia Bank directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Columbia Bank on their website.