Administrative Assistant

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time or part-time under 20 hours employees (ex: health insurance).

Position Title:

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Job Summary:

Posting Date:

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Job Description:

Student/Customer Service - 50%

• Greets visitors to the Health Center, answers phone calls, handles routine inquiries and emails, schedules appointments, processes student medical records for clinical participation, and refers as appropriate.
• Ensures and maintains complete confidentiality of student and staff records/interactions at all times.
• Maintains appropriate boundaries in all interactions with students and staff, referring all those presenting to the Center to an appropriate professional physical/mental healthcare provider for consult or treatment.

Department Operations/Processes - 45%

• Prepares and/or composes basic and various correspondence, memos, agenda items, reports, meeting notes, etc.
• Updates and maintains database of records that includes, but is not limited to, student, employee, program, and billing information.
• Coordinates and maintains calendar of events, appointments, meetings, catering activities, and/or travel arrangements for department staff.
• Collects, compiles, and prepares data and information for various reports.
• Carries out recurring office procedures.
• Organizes and updates/maintains office files, manuals, records, bulletin boards, etc.
• Monitors budget and bring concerns to the attention of the Director.
• Processes payment requests, purchase orders, requisitions, and invoices.
• Maintains inventory of supplies and forms, reordering as necessary.

Other - 5%

• Assists in the preparation and distribution of brochures, flyers, and other departmental materials that describe and advertise departmental programs, workshops, events, etc.
• Sorts and distributes mail for the department.
• Performs other related duties as assigned.

Required Qualifications 

High school diploma or equivalent.
Three (3) years of office support or administrative experience.
Ability to interact and engage with a diverse student body.
Ability to work with confidential information.
Excellent interpersonal skills.
Excellent organizational and communication skills.
Word processing and computer literacy.
Ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities.
Demonstrated sensitivity to and ability to work with the diverse academic, socioeconomic, cultural, and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities.
Ability to establish and maintain effective working relationships with those contacted in the course of work.

Desired Qualifications

Bilingual in Spanish and English

Work Schedule

8:00am - 4:30pm Monday - Friday

Pay

$17.73/hour

EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).