Brief Description

The Technical Specialist I is responsible for:

• Researching, developing, interpreting and delivering Surveys, Anatomic Pathology Education and Quality Management programs (Surveys) and scientific committee projects to meet customers’ needs and support CAP objectives. 
• Assisting with communication and consultation services for a broad constituency, internally and externally.
• Identifying and supporting process improvements and supporting department projects.
• Working with minimal supervision, using comprehensive decision making skills and diverse procedures/policies requiring analytical and interpretive thinking to manage and develop Surveys products.

Specific Duties

Primary duties and responsibilities of the Technical Specialist I:

• Validate technical accuracy of Surveys and Quality Management programs through:

• critical oversight of creation of documents,
• critical review of analytical and statistical reports for accuracy and identification and reconciliation of any unexpected data
• consultation with committee members, material vendors and in vitro diagnostic companies to ensure information in program materials (ie, kit instructions, PSRs) are accurate
• integration of information from all contributing sources, and
• coordination of production schedules.

• Manage and ensure accuracy of databases/specifications result forms.
• Adhere to all established timelines for development and delivery of documents/materials related to assigned programs.
• Works with minimal supervision on assigned tasks and programs.
• Assist with providing orientation, direction, and ongoing management to committees in areas of:

• CAP policy, operational procedures, information routing, resources, responsibilities, and strategic planning.

• Work with committee members to solicit ideas for new programs or enhancements to current programs
• Assist with providing comprehensive consultative services to all internal groups impacted by the Surveys Programs.

• Responsibilities to these areas may include:

• • document/systems development and review,
  • gather, manage, and interpret information from internal or external sources,
  • respond to questions or problem solving as issues arise, and

• manage materials piloting.
• Participate in cross departmental projects and foster interdepartmental collaborations as assigned.
• Assist with providing excellent customer service and  consultative services externally on an ongoing basis.

• Major interfaces include:

• • Participant laboratories
  • Federal and State regulatory agencies
  • Other medical societies (ie AMP, AACC, AABB)
  • NIST, CLSI
  • Commercial manufacturers
  • International standards setting organizations

• Identify operational improvements and efficiencies for Scores and other relevant technologies
• Maintain awareness of activities in the field of laboratory medicine in assigned disciplines and for regulatory and legislative processes in general.
• Support committee meeting preparation activities and contribute to meeting minutes and staff report.
• Other duties as assigned

Knowledge / Skills Required / Preferred

Personal:

• Good judgment.
• Self-initiator.
• Excellent decision-making abilities.
• Excellent listening, verbal, written, and organizational skills.
• Excellent customer service

Professional:

• Able to prioritize.
• Able to bring teams to consensus.
• Able to communicate and apply technical information to a diverse audience.

Technical:

• Computer proficiency

Education / Experience

Education:

• Baccalaureate degree required.

Experience:

• A minimum of 3 years of clinical laboratory experience, quality assurance, or regulatory health care environment, in roles of increasing responsibility and scope.

Related certifications:

• MLS/MT/MLT (ASCP); HT (ASCP); CT (ASCP) highly recommended.

Additional Information:

Travel:

Travel required, approximately 10%

This position is based out of Northfield, IL. Candidates must reside within 75-miles of the Northfield office.

Salary: $75,000 - $94,000