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Lead Critical Accounts Escalation Manager
full-time•Singapore
About this role
Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe.
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture.
Want to join the leader in AI-powered data security?
TBC
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Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or [email protected] for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.
What you'll do
- The Lead Critical Accounts Escalation Manager will oversee the resolution of critical customer issues and ensure high levels of customer satisfaction. This role involves collaborating with various teams to address escalated concerns effectively.
About Cohesity
A modern platform for the AI era
Our mission at Cohesity is simple: to protect, secure, and provide insights into the world’s data. The largest organizations around the globe rely on us to strengthen their business resilience.
With the Cohesity Data Cloud, we are able to deliver on that mission. Our customers can recover from cyber events faster, manage and secure their data at enterprise scale, and gain valuable insights with our industry-leading AI capabilities.
Ready to join Cohesity?
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Frequently Asked Questions
What does a Lead Critical Accounts Escalation Manager do at Cohesity?
As a Lead Critical Accounts Escalation Manager at Cohesity, you will: the Lead Critical Accounts Escalation Manager will oversee the resolution of critical customer issues and ensure high levels of customer satisfaction. This role involves collaborating with various teams to address escalated concerns effectively..
Is the Lead Critical Accounts Escalation Manager position at Cohesity remote?
The Lead Critical Accounts Escalation Manager position at Cohesity is based in Singapore, Singapore. Contact the company through Clera for specific work arrangement details.
How do I apply for the Lead Critical Accounts Escalation Manager position at Cohesity?
You can apply for the Lead Critical Accounts Escalation Manager position at Cohesitydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.