At Cognizant, we are passionate about customer satisfaction and strive to be collaborative with our clients and each other every step of the way.  Join our dedicated team of experienced Workday implementation professionals and become part of our dynamic, fast-paced, higher education transformation consulting practice.  We are currently seeking thought leaders to deliver superior results to our clients in any or all the following Workday Student functional areas: Recruiting & Admissions, Student Records, or Academic Advising. Principal Consultants at this level will be expected to: 
 

Responsibilities:

• Become a Workday Student product expert with knowledge of design, configuration, testing, and implementation with a focus on higher education clients

• Execute the day-to-day activities of a Workday Student consultant and provide knowledge, inputs and quality assurance for all Student practice processes and tools 

• Serve as a functional expert with deep knowledge of current functionality, design concepts, touchpoints with relevant functional areas and in consideration of future product direction

• Conduct sessions with customers to analyse business requirements, provide solutions to complex business problems, and transfer knowledge

• Develop solutions to align with customer requirements

• Actively share product knowledge with others to grow our practice

• Support Workday Delivery Assurance Reviews to achieve design and build sign-off

• Identify strategies, risks, and options for recommending approaches towards meeting requirements for customers

• Provide subject matter expertise on Workday best practices

• Support business development activities such as identification, proposal development, and other pursuit activities

• Represent Cognizant Workday Practice as a credible expert in Student Administration requirements, process and solutions

Skills & Requirements:

• Bachelor's degree or equivalent experience3-5 years of experience supporting student administration workstreams in an operational capacity (Admissions, Enrolment, Records, Student Financials).

• Experience with business process analysis and mapping and optimisation in a higher education environment.

• Working knowledge of Australian higher education regulatory and compliance 

• 2-5 years implementing functional solutions with ERP or SaaS software, highly desired.

• Experience gathering requirements, designing, prototyping, testing, and deploying solutions to meet customer requirements

• Passion for exceptional customer service

• Strong communication and presentation skills, with the ability to effectively manage customer expectations

• Advanced knowledge of Microsoft Office suite, particularly Microsoft Excel and PowerPoint

• Minimal travel required, but must be willing to travel on-site if needed

• Workday certifications desired but not required if significant client-side experience exists including subject matter expertise in one of the required functional areas

• Report writing experience highly desired

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.