Fantastic opportunity to join CMS as a Senior HR Continuous Improvement Manager.

About the role

The Senior HR Continuous Improvement Manager is responsible for enhancing the efficiency and effectiveness of global human resources processes. You are responsible for identifying, planning, and implementing continuous improvement HR initiatives that align with the Firm's strategic goals. This is a delivery focussed role and would suit someone who enjoys being hands-on. The Senior HR Continuous Improvement Manager will collaborate with various teams to streamline HR operations, improve the employee experience, and drive organizational excellence. Line management responsibility for two HR Project Managers and two HR Process Leads.

You will be a key member of the HR Service Leadership team and will report to the Head of HR Service Delivery.

Process Improvement

• Analyze current HR processes to identify areas for improvement and increased efficiency.

• Develop and implement strategies for process optimization, including automation and standardization.

• Monitor the effectiveness of new and existing HR processes, ensuring continuous improvement.

• Collaborate with HR teams to gather feedback and implement changes that enhance service delivery.

Data Analysis and Reporting

• Collect and analyze HR data to identify trends, anomalies, and opportunities for improvement.

• Prepare detailed reports and presentations for senior management, highlighting key findings and recommendations.

• Utilize data-driven insights to support decision-making and strategic planning.

Project Management

• Manage HR continuous improvement projects from inception to completion, ensuring timely delivery and alignment with project objectives.

• Manage the delivery of the HR BAU cycle firmwide processes e.g. performance, training etc

• Develop project plans, set milestones and deliver against plans effectively.

• Track project progress, manage and mitigate risks, and escalate issues that arise.

Stakeholder Collaboration

• Build and maintain strong relationships with key stakeholders, including HR teams, senior management, and external vendors.

• Collaborate with cross-functional teams to ensure alignment and support for HR initiatives

• Facilitate workshops and meetings to gather input and drive consensus on improvement projects.

Education and Experience

• At least 5 years of experience in HR, with a focus on process improvement, project management, or change management.

• Proven track record of successfully implementing continuous improvement initiatives within an HR environment.

• Stakeholder management experience at all levels.

• Proven experience of delivering sustainable and measurable improvement in efficiency and client service in professional services, financial services or law firm environments.

Key Skills

• Analytical Skills: Strong ability to analyze data, identify trends, and make data-driven decisions.

• Project Management: Excellent project management skills, including the ability to manage multiple projects simultaneously.

• Communication: Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.

• Problem-Solving: Creative problem-solving abilities, with a focus on delivering practical and effective solutions.

• Leadership: Strong leadership and team-building skills, with the ability to motivate and inspire others.

• Technical Proficiency: Familiarity with HR software and tools, as well as proficiency in Microsoft Office Suite.

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What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

• Competitive basic salary (reviewed annually)

• Flexible, hybrid working policy

• Generous bonus scheme

• Up to 25 days holiday (rising to 28 days with service)

• Holiday exchange scheme

• Private medical insurance

• Enhanced parental leave

• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.