CMS is seeking an experienced Senior Facilities Manager to oversee facilities, building services, and workplace operations across our London and Bristol offices.

About the role 

You’ll take ownership for the effective management of all facilities, building services, and workplace operations within the CMS demised space at high-profile, multi-tenanted buildings in London and Bristol. This includes maintaining exceptional standards of presentation, ensuring compliance and safety, and delivering a first-class working environment that reflects the firm’s professional image and values.

The role requires a hands-on leader who can balance strategic oversight with day-to-day operational excellence, manage supplier relationships, and engage with both internal stakeholders and external building management teams.

In this role, you can expect to get involved in a variety of work including: 

• Lead the delivery of all hard and soft facilities management services within the London and Bristol offices, liaising with service contract managers as required.

• Ensure building systems (HVAC, electrical, fire, security) operate at optimal standards.

• Manage space planning, office moves, and workplace optimisation in partnership with Premises, Projects, and HR teams.

• Act as main point of contact with landlords, managing agents, and other tenants.

• Planning, managing, and monitoring operating budgets for London and Bristol ensuring effective allocation of resources and adherence to financial controls in line with departmental objectives.

• Champion our CAFM system and other digital tools to track and report on facilities operations.

• Ensure compliance with UK H&S legislation and firm policies.

• Maintain risk assessments, fire safety procedures, and business continuity plans.

• Lead emergency response planning and coordinate drills and incident management procedures.

• Lead, mentor, and develop our in-house facilities and workplace teams ensuring effective allocation of tasks and fostering a culture of service excellence.

• Set clear performance objectives and conduct regular performance reviews for team members.

• Collaborate closely with senior partners, business services leads, and international colleagues to align workplace operations with business needs.

• Drive ESG initiatives: energy efficiency, waste reduction, sustainable procurement.

• Use technology and data to enhance workplace performance and employee experience.  

About you 

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience: 

• Strong leadership presence with the ability to influence senior stakeholders and manage diverse teams.

• Ability to work on own initiative with a proactive, solutions-focused mindset.

• Committed to delivering exacting standards of service and operational excellence in a client facing environment.

• Flexibility to support outside normal working hours if required.

• Excellent written and spoken communication skills with the ability to liaise effectively across all levels and departments.

• Proficiency in Microsoft applications, CAFM systems, FM reporting tools, and digital workplace technologies.

• Proven experience managing FM operations in complex, multi-site environments (professional services preferred).

• Well organised, able to plan and prioritise work, with strong attention to detail.

• Proven experience managing FM operations in complex, multi-site commercial or corporate facilities in London ideally with a professional services background.

• Track record of managing multi-million-pound budgets and service contracts.

• FM qualifications e.g. IWFM Level 5/6, and HSE qualifications desirable e.g. NEBOSH

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What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

• Competitive basic salary (reviewed annually)

• Flexible, hybrid working policy

• Generous bonus scheme

• Up to 25 days holiday (rising to 28 days with service)

• Holiday exchange scheme

• Private medical insurance

• Enhanced parental leave

• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.