CMA CGM logo
Global IT Service Operations and Support Specialist
full-timeManila

Summary

Location

Manila

Type

full-time

Explore Jobs

About this role

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

Monitor and maintain all the network devices (SD-WAN devices, routers, switches, wifi controllers, etc) and any other related equipment and services. 

Perform audit on Network Devices to make sure that they have the standard configurations applied, firmware is to up-to-date, and evaluate if there are risks with the current setup (e.g End of Life Devices, SPOF Switches). 

Create and maintain documentation for monitoring, processes, network diagrams and existing devices inventory.  

Plan, schedule, and implement network upgrades (SD-WAN devices, routers, switches, wifi controllers, etc). 

Prepare and configure network devices for New Site Implementations and Migrations. 

Perform cleanups related to Site Decommissions. 

Provide service/change management support (e.g. Configuration changes on Network Devices, Access points activations). 

Work on incidents/problem tickets related to infrastructure, collaborate with other Infrastructure teams and Vendors if needed. 

Identify mission critical production network related issue and troubleshoot end-user issues. 

Create and maintain documentation for monitoring, processes, network diagrams and existing devices inventory. 

Monitor and maintain all the network devices (SD-WAN devices, routers, switches, wifi controllers, etc) any other related equipment and services. Perform network devices upgrade activities. 

Be available, willing to cover shifts as required, to rapidly troubleshoot any problems resulting from the changes and or faults. 

Create WIFI Planner/Heatmap for offices and warehouses 

 

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Other facts

Tech stack
Network Monitoring,SD-WAN,Routers,Switches,Wifi Controllers,Documentation,Network Upgrades,Configuration Management,Incident Management,Troubleshooting,Site Implementations,Service Management,Network Diagrams,Device Inventory,Heatmap Creation

About CMA CGM

The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose, "We imagine better ways to serve a world in motion".

Present in 177 countries, it employs 160,000 people, of which nearly 6,000 in Marseilles where its head office is located.

The world's 3rd largest shipping company, CMA CGM serves more than 420 ports across 5 continents with a fleet of over 650 vessels. In 2024, CMA CGM carried over 23 million TEU (twenty-foot equivalent unit) containers. Its subsidiary CEVA Logistics, one of the world's top five players, operates 1,000 warehouses and handled 15 million shipments in 2024. CMA CGM AIR CARGO, the Group's air freight division, will operate a fleet of 6 cargo aircraft by 2025.

CMA Media, France's 3rd largest private media group, includes RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence and Corse Matin).

Committed to energy transition, the CMA CGM Group is aiming for Net Zero Carbon by 2050.

The CMA CGM Foundation provides humanitarian aid in crisis situations, and is committed to education for all and equal opportunities throughout the world. To date, the CMA CGM Foundation has transported 63,000 tons of humanitarian aid to 97 countries and supported over 550 educational projects.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Transportation, Logistics, Supply Chain and Storage
Founding Year: 1978

What you'll do

  • The specialist will monitor and maintain network devices, perform audits, and create documentation for processes and inventory. They will also plan and implement network upgrades and provide support for incidents and changes.

Ready to join CMA CGM?

Take the next step in your career journey

Frequently Asked Questions

What does a Global IT Service Operations and Support Specialist do at CMA CGM?

As a Global IT Service Operations and Support Specialist at CMA CGM, you will: the specialist will monitor and maintain network devices, perform audits, and create documentation for processes and inventory. They will also plan and implement network upgrades and provide support for incidents and changes..

Why join CMA CGM as a Global IT Service Operations and Support Specialist?

CMA CGM is a leading Transportation, Logistics, Supply Chain and Storage company.

Is the Global IT Service Operations and Support Specialist position at CMA CGM remote?

The Global IT Service Operations and Support Specialist position at CMA CGM is based in Manila, Metro Manila, Philippines. Contact the company through Clera for specific work arrangement details.

How do I apply for the Global IT Service Operations and Support Specialist position at CMA CGM?

You can apply for the Global IT Service Operations and Support Specialist position at CMA CGM directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about CMA CGM on their website.