About this role
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Are you ready to take ownership of delivering exceptional technical support across a fast paced and growing organisation?
Our IT team is looking for a Desktop Support Engineer to provide 2nd line support from our Ashby office. This hands-on role is key to ensuring our systems, applications and hardware operate efficiently, securely and reliably for colleagues across multiple sites.
This is an office-based position with occasional travel across the UK to support our operations and project activity.
WHAT ARE YOU GOING TO DO?
Reporting into the Global Business IT Specialist, you will provide 2nd line support across a range of applications, devices and systems. Ensuring that incidents are resolved quickly while reducing recurring issues. You will support internal projects and new business implementations, offering technical advice to ensure smooth delivery and minimal disruption.
You will also be responsible for creating and maintaining accurate technical documentation, supporting system updates and assisting with ongoing IT initiatives. This role requires a proactive approach, indentifying improvements, maintaining service levels and ensuring that all users receive a consistent, high quality support experience.
WHAT ARE WE LOOKING FOR?
The ideal candidate will have proven experience in 2nd line IT support, with strong troubleshooting skills and solid understanding of IT infrastructure components, including networks, applications and security protocols. You will be comfortable working independently as well as collaboratively with colleagues across multiple sites. You will bring the ability to communicate technical information clearly to non-technical users, produce accurate technical documentation and contribute to wider IT projects when required.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.IND2
Other facts
About CMA CGM
The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose, "We imagine better ways to serve a world in motion".
Present in 177 countries, it employs 160,000 people, of which nearly 6,000 in Marseilles where its head office is located.
The world's 3rd largest shipping company, CMA CGM serves more than 420 ports across 5 continents with a fleet of over 650 vessels. In 2024, CMA CGM carried over 23 million TEU (twenty-foot equivalent unit) containers. Its subsidiary CEVA Logistics, one of the world's top five players, operates 1,000 warehouses and handled 15 million shipments in 2024. CMA CGM AIR CARGO, the Group's air freight division, will operate a fleet of 6 cargo aircraft by 2025.
CMA Media, France's 3rd largest private media group, includes RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence and Corse Matin).
Committed to energy transition, the CMA CGM Group is aiming for Net Zero Carbon by 2050.
The CMA CGM Foundation provides humanitarian aid in crisis situations, and is committed to education for all and equal opportunities throughout the world. To date, the CMA CGM Foundation has transported 63,000 tons of humanitarian aid to 97 countries and supported over 550 educational projects.
What you'll do
- Provide 2nd line support across a range of applications, devices, and systems while ensuring incidents are resolved quickly. Support internal projects and new business implementations, offering technical advice for smooth delivery.
Ready to join CMA CGM?
Take the next step in your career journey