We are seeking an experienced Senior Finance Administrator to join our Client Accounting team. To provide advanced administrative and financial support to the property management accounts team, taking ownership of complex tasks, mentoring junior team members, and ensuring accurate and timely processing of transactions. The role involves acting as a key point of contact for escalated queries and contributing to process improvements.

Accounts Administration

• Oversee and process invoices, receipts, and payments for managed properties.
• Perform complex reconciliations of debtor accounts and bank statements.
• Ensure accuracy and compliance with accounting standards and company policies.

Leadership & Mentoring

• Support and guide junior administrators within the accounts team.
• Assist in training new team members and sharing best practices.

Stakeholder Liaison

• Handle escalated queries from stakeholders – to include, debtors, property managers, clients, and suppliers.
• Resolve discrepancies and provide solutions for complex issues.

Reporting & Compliance

• Maintain control reporting on project progress.
• Support action to maintain roadmap to project completion.
• Prepare and review financial reports for internal teams and clients.
• Contribute to audits and ensure adherence to regulatory requirements.

Process Improvement

• Identify opportunities to streamline workflows and improve efficiency.
• Assist in implementing new systems or procedures within the accounts team.

Qualifications

• Professional accounting qualification (ACCA, ACA, CIMA) or equivalent experience.

Experience

• Significant experience in client accounting within the real estate/property management sector.
• Proven track record in service charge accounting and year-end reconciliations.
• Strong knowledge of HMRC regulations, VAT returns, and tax compliance.
• Close familiarity with RICS and The Property Institute guidance, rules and standards.
• Hands-on experience with property management systems (TRAMPS essential; Yardi/MRI desirable).
• Experience managing complex portfolios and liaising with multiple stakeholders.

Skills & Competencies

• Advanced financial reporting and analytical skills.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills for client-facing interactions.
• Ability to prioritize and manage multiple deadlines effectively.
• Proficient in Microsoft Excel and other accounting tools.

Attributes

• Commercial awareness and ability to provide proactive financial advice.
• Collaborative team player with leadership potential.
• Adaptable and solutions-focused approach.
• High integrity and commitment to compliance and best practice.

• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones should the worst happen
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance for family cover
• Discounted critical health insurance and more

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.

Recruitment agencies

Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.