About this role
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Hybrid - Austin, Seattle, Lisbon, Toronto
Role Summary
Join the Cloudflare One team as the Product Manager for Gateway DNS, a critical component of our rapidly expanding SASE business. We are seeking a highly technical, entrepreneurial PM to truly own our DNS filtering product and drive its global strategy and execution at massive scale.
Role Responsibilities
You'll be the product manager owning the DNS Filtering business inside Cloudflare One. Acting as the “CEO of the Product”, you’ll be responsible for ensuring success of the product end to end. This includes working alongside sales, support, design, engineering, solution engineering, technical writers, and all pieces of the sales cycle. You will spend the most time with customers and your engineering partners.
We operate with small teams of highly motivated, technical, and experienced engineers. The ideal candidate will have experience with DNS systems, and as a product manager owning a B2B product at scale.
This position requires you to be a self-starter with the ability to take ownership, work with tight timelines, handle various tasks simultaneously while maintaining a positive attitude. You are able to have deep technical discussions with internal and external engineering stakeholders. You also have the soft skills necessary to navigate organizational dependencies and promote your team. In addition, great oral communication and written documentation skills are valuable for this role for promoting ideas throughout the company.
Some of your responsibilities will include:
- Write requirements documents and work with engineering and design to build, ship, and support enterprise class software
- Work inside the larger SWG / Firewall team to think about how your piece fits in the larger SASE platform play
- Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle
- Support a global engineering, sales, support, customers and partners with a flexible schedule (expect North America and Western Europe engineering team engagements)
- Work in a fast paced, dynamic and interrupt driven environment
Role Requirements (Must-Have Skills)
Must-Have Skills
- Technical understanding of DNS and DNS Filtering (what, why, how)
- 2-5 years working as a product/program manager shipping B2B software/services at scale
- Experience working alongside engineering, design, and other parts of a traditional SaaS business to ship products to customers
- Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
- Understanding of TCP/IP fundamentals (routing, protocols, etc.)
Nice-to-Have Skills
- Experience with building, supporting, or deploying SASE, SSE, or legacy VPN solutions
- Familiarity with endpoint devices, device clients, and differences in enterprise deployments vs. consumer deployments.
- Experience with large-scale distributed systems and cloud-native architectures.
- Active participation in industry conferences, publications, or open-source projects related to networking or security
Compensation
Compensation may be adjusted depending on work location.
- For Seattle-based hires: Estimated annual salary of $158,000-$193,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.
Other facts
About Cloudflare
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
What you'll do
- You will own the DNS Filtering business within Cloudflare One, acting as the 'CEO of the Product' to ensure its success. This includes collaborating with various teams and spending significant time with customers and engineering partners.
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