Associate Director, Finance and Operations

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Position Overview:

CHAI DRC is recruiting an Associate Director, Finance & Operations for their office in Kinshasa. Reporting to the Country Director and working closely with Boston Finance and Global Operations, they are responsible for end-to-end financial and operational management. This includes timely and accurate accounting, robust internal controls, statutory and donor compliance, insightful financial reporting, and effective procurement and operations oversight. The role ensures integrity of financial systems, efficient resource utilization, and smooth operational support for program delivery. The Associate Director will lead finance, procurement, logistics, and administration functions, strengthening systems, processes, and capacities across the country team to meet both programmatic and organizational objectives. 

Responsibilities

Financial Management & Reporting

• Ensure accurate, timely GL entries; manage month- and year-end close and submissions to Boston Finance.
• Prepare monthly financial returns, variance analyses, and management reports for CD/PMs.
• Maintain balance sheet integrity via monthly reconciliations (bank, cash, advances, accruals, assets).
• Lead cost allocations and employee LOEs; maintain expense allocation guides.

Compliance, Controls & Audit Readiness

• Review/approve vouchers ensuring costs are reasonable, allowable, allocable per donor and policy.
• Maintain robust documentation and retention for audit; support internal/external audits.
• Implement and monitor internal controls (3-way match, approvals, thresholds, delegation of authority).
• Coordinate with HQ on policy alignment, remediation of findings, and continuous improvement.

Treasury, Payroll & Statutory

• Manage cash flow, bank accounts, and liquidity for field activities.
• Oversee payroll processing and review; ensure compliance with tax, pension, severance, insurance.
• File statutory returns on time; maintain supporting reconciliations.

Budgeting, Grants & Partner Support

• Support budget development, reforecasts, pipeline tracking, and grant reporting.
• Provide financial guidance to PMs; investigate variances and propose corrective actions.
• Strengthen subgrantee/partner financial oversight where applicable

Procurement & Operations

• Lead procurement planning and execution in line with CHAI policies and donor requirements.
• Ensure transparent, competitive, and compliant procurement processes (tenders, bids, vendor selection).
• Develop and maintain vendor rosters, contracts, and supplier performance evaluations.
• Oversee logistics and supply chain management, including inventory control, asset management, and distribution of program commodities.
• Manage office administration, facilities, and operational services to ensure efficient support to program teams.
• Establish and monitor operational KPIs (procurement cycle times, vendor performance, logistics efficiency).
• Ensure compliance with organizational policies, donor procurement rules, and local regulations.
• Lead risk management for operations, including fraud prevention, safeguarding, and business continuity planning.

Systems & Records

• Administer the financial management system (e.g., QuickBooks); ensure data integrity and user access controls.
• Maintain complete financial and operational records per document retention policy, drive process improvements.
• Introduce digital tools and automation to strengthen procurement and operations efficiency.

People Leadership & Stakeholder Management

• Supervise and develop finance and operations staff; build capacity in policies, systems, and donor rules.
• Partner with Program Managers, CD, HQ Finance/Operations, and donors/auditors to ensure alignment.
• Provide strategic input to country leadership on financial sustainability and operational efficiency

Qualifications

• Bachelor’s degree in accounting, Finance, Business Administration, Supply Chain Management, or related field; CPA/ACCA/CIMA preferred.
• 8+ years of progressive experience in financial and operational management, preferably in donor-funded or non-profit organizations.
• Strong knowledge of donor compliance, procurement regulations, and local statutory requirements.

Technical Skills

• Advanced proficiency in MS Excel and strong knowledge of Microsoft operating systems.
• Working knowledge of ERP accounting and procurement systems; experience with QuickBooks required. Knowledge of Unit4/Agresso or other ERP platforms is an added advantage.
• Demonstrated expertise in procurement planning, vendor management, and logistics operations.

Behavioral & Leadership Competencies

• High level of integrity and dependability with strong leadership qualities.
• Excellent interpersonal and communication skills; ability to influence senior managers and peers.
• Highly developed analytical and problem-solving skills.
• Ability to work effectively in a multicultural environment.
• Proactive and responsive to urgent program and operational needs.

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