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Safety And Risk Associate - Clevelander - South Beach
full-time•Miami Beach
About this role
SUMMARY: Responsible for the safeguarding of hotel property, assets, guests, patrons, and team members.
DUTIES AND RESPONSIBILITIES:
- Patrol hotel property to ensure the safety of guests, patrons, and Team Members and to protect all hotel assets
- Assist sick and injured guest, patrons, and Team Members
- Delivers an enthusiastic, professional greeting to guests upon arrival and departure
- Ensures area around entrances is clean, safe, and secure
- Builds relationships with patrons that add to the guest experience
- Maintains and ensures compliance with all policies and procedures
- Investigates all guests and staff complaints and observations
- To serve as a link between the rest of the management team and the staff
- Makes unannounced spot checks on staff performance at varying times and days
- Reports and notify management with regards to incidents involving guests or patrons
QUALIFICATIONS:
- High school or equivalent education preferred
- Minimum of one-year security-related background required
- Licenses or Certificates- Ability to obtain and/or maintain any government required licenses certificates or permits
- Minimum of two years’ experience within customer service
- Good oral and written communication skills
- Ability to work in a team environment
- Ability to verbally communicate and take direction
- Ability to multi-task in high volume and fast-paced work environment
- Ability to remain calm in high-stress situations
- Ability to operate a handheld two-way radio
- Strong attention to detail required
Working Conditions:
- Work is mostly performed outdoors and requires various shifts and weekend hours. As well as physical patrols of all JHR properties
What you'll do
- The Safety And Risk Associate is responsible for safeguarding hotel property, assets, guests, patrons, and team members. This includes patrolling the hotel, assisting guests, maintaining safety compliance, and investigating complaints.
About Clevelander Ocean LP
As owners of every property we manage, we have the ability to identify and maintain the perfect balance between consistent standards, profitability and outstanding guest experiences. Our management philosophy is to empower and support our property-based management teams to achieve our common objectives by exceeding guest expectations.
The Jesta Hotels & Resorts family is dedicated to ensure we make our guests feel at home and that we deliver the highest quality experience by providing the best professional service available.
JHR Hotels & Venues:
CLEVELANDER SOUTH BEACH:
In the heart of South Beach on Ocean Drive, Clevelander features 60 recently renovated rooms and suites. Guests can enjoy up to 18,000 square feet of indoor outdoor event space serviced by multiple food and beverages venues on the ground floor, in private lounges or on one of two rooftop venues.
ESSEX HOUSE:
With a total of 80 keys, Essex House is home to some of the largest rooms in the area. Each room offers High Speed WiFi, luxury linens, an in-room safe, a flat-screen TV, comfortable pillow-top mattresses and room service.
STILES South Beach:
This 57-room art deco boutique hotel in trendy South Beach is a stone’s throw from the surf, a short stroll to the restaurants and bars of Ocean Drive and seconds from three pools in the courtyard.
BEST WESTERN/NORTH BAY VILLAGE:
Delights Miami visitors with its picture perfect waterfront location, newly renovated guest rooms, and on-site marina. The 118 air-conditioned rooms feature refrigerators, microwaves, complimentary wireless Internet, and LCD televisions with satellite programming.
SHUCKERS NORTH BAY VILLAGE & SOUTH BEACH:
Shuckers Waterfront Grill, one of Miami’s most celebrated restaurants, has been welcoming guests by land and sea for more than 25 years. We’re well known for our Famous Grilled Wings, fresh seafood and local favorites, a fully stocked bar, hand crafted cocktails, and a variety of local beer
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Frequently Asked Questions
What does a Safety And Risk Associate - Clevelander - South Beach do at Clevelander Ocean LP?
As a Safety And Risk Associate - Clevelander - South Beach at Clevelander Ocean LP, you will: the Safety And Risk Associate is responsible for safeguarding hotel property, assets, guests, patrons, and team members. This includes patrolling the hotel, assisting guests, maintaining safety compliance, and investigating complaints..
Is the Safety And Risk Associate - Clevelander - South Beach position at Clevelander Ocean LP remote?
The Safety And Risk Associate - Clevelander - South Beach position at Clevelander Ocean LP is based in Miami Beach, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Safety And Risk Associate - Clevelander - South Beach position at Clevelander Ocean LP?
You can apply for the Safety And Risk Associate - Clevelander - South Beach position at Clevelander Ocean LPdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.