CO
Cleve Safety & Risk Lead
full-time•Miami Beach
About this role
SUMMARY:
- Responsible for the safeguarding of hotel property, assets, guests, patrons and team members. Give direction to Safety & Risk Officers as needed on specific shifts.
DUTIES AND RESPONSIBILITIES:
- Oversees Safety & Risk Team Officers during shift, ensuring posts are manned and the business is operating efficiently and effectively from a safety & risk perspective
- Oversee Safety & Risk Officers are in proper attire (designated hotel wardrobe), reporting to duty on time and proper coverage of hotel grounds
- Check all alarm systems, safety and fire equipment systems
- Closely monitor security of building doors, service areas and delivery areas
- Trains new team members on safety and risk protocols and procedures
- Ultimate responsibility for people and property in the absence of Safety & Risk Manager and Director
- Delivers an enthusiastic, professional greeting to guests upon arrival and departure
- Patrols hotel grounds to ensures area all areas are clean, safe and secure
- Builds relationships with patrons that add to the guest experience
- Maintains and ensures compliance of all policies and procedures
- Investigates all guests and staff complaints and observations
- Serves as a link between the rest of the management team and the staff
- In charge of maintaining and updating the files of the Safety & Risk Management Department
- Ensures that the department’s equipment is maintained, in good working order, and makes the necessary arrangements for repairs when needed
- In charge of maintaining a confidential trend-file of any and all team member's involved in reported losses, theft and/or fraud
- Makes unannounced spot checks on staff performance at varying times and days
- Reports and notify management with regards to incidents involving guests or patrons
QUALIFICATIONS:
- High school or equivalent education preferred
- 2 years previous Safety & Risk Management experience
- Licenses or Certificates- Ability to obtain and/or maintain any government required licenses certificates or permits
- Good oral and written communication skills
- Basic knowledge of word processors and windows based computers
Working Conditions:
- Work is mostly performed outdoors and requires various shifts and weekend hours. As well as physical patrols of all JHR properties
What you'll do
- The Cleve Safety & Risk Lead oversees the Safety & Risk Team Officers, ensuring safety protocols are followed and the hotel operates efficiently. They are responsible for the safety of guests, staff, and property, and handle incidents and complaints.
About Clevelander Ocean LP
As owners of every property we manage, we have the ability to identify and maintain the perfect balance between consistent standards, profitability and outstanding guest experiences. Our management philosophy is to empower and support our property-based management teams to achieve our common objectives by exceeding guest expectations.
The Jesta Hotels & Resorts family is dedicated to ensure we make our guests feel at home and that we deliver the highest quality experience by providing the best professional service available.
JHR Hotels & Venues:
CLEVELANDER SOUTH BEACH:
In the heart of South Beach on Ocean Drive, Clevelander features 60 recently renovated rooms and suites. Guests can enjoy up to 18,000 square feet of indoor outdoor event space serviced by multiple food and beverages venues on the ground floor, in private lounges or on one of two rooftop venues.
ESSEX HOUSE:
With a total of 80 keys, Essex House is home to some of the largest rooms in the area. Each room offers High Speed WiFi, luxury linens, an in-room safe, a flat-screen TV, comfortable pillow-top mattresses and room service.
STILES South Beach:
This 57-room art deco boutique hotel in trendy South Beach is a stone’s throw from the surf, a short stroll to the restaurants and bars of Ocean Drive and seconds from three pools in the courtyard.
BEST WESTERN/NORTH BAY VILLAGE:
Delights Miami visitors with its picture perfect waterfront location, newly renovated guest rooms, and on-site marina. The 118 air-conditioned rooms feature refrigerators, microwaves, complimentary wireless Internet, and LCD televisions with satellite programming.
SHUCKERS NORTH BAY VILLAGE & SOUTH BEACH:
Shuckers Waterfront Grill, one of Miami’s most celebrated restaurants, has been welcoming guests by land and sea for more than 25 years. We’re well known for our Famous Grilled Wings, fresh seafood and local favorites, a fully stocked bar, hand crafted cocktails, and a variety of local beer
Ready to join Clevelander Ocean LP?
Take the next step in your career journey
Frequently Asked Questions
What does a Cleve Safety & Risk Lead do at Clevelander Ocean LP?
As a Cleve Safety & Risk Lead at Clevelander Ocean LP, you will: the Cleve Safety & Risk Lead oversees the Safety & Risk Team Officers, ensuring safety protocols are followed and the hotel operates efficiently. They are responsible for the safety of guests, staff, and property, and handle incidents and complaints..
Is the Cleve Safety & Risk Lead position at Clevelander Ocean LP remote?
The Cleve Safety & Risk Lead position at Clevelander Ocean LP is based in Miami Beach, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Cleve Safety & Risk Lead position at Clevelander Ocean LP?
You can apply for the Cleve Safety & Risk Lead position at Clevelander Ocean LPdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.