About this role
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Pre-Analytics Team Leader
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
Phlebotomy Transp Inpt-Main Campus Hospital
Job Code
T2826W
Shift
Nights
Schedule
9:00pm-6:00am
Job Summary
Job Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
The Pre-Analytics Team Lead provides leadership, guidance, and technical oversight for the local pre-analytic services team. This role collaborates closely with department supervisors and site leadership to ensure adequate staffing, maintain service quality, meet performance targets, and uphold safety and regulatory standards. The Team Lead actively supports workflow management, including overseeing 2nd shift rounds, assigning AM rounds, coordinating with nursing staff, and ensuring accurate team documentation.
In addition, the Team Lead is responsible for scheduling 3rd shift coverage, facilitating timely execution of rounds, and serving as the primary trainer for new staff. Competency in phlebotomy is required, as hands-on support may be needed. This position also supports departmental and institutional financial objectives while promoting a culture of safety, efficiency, and high-quality patient care.
A caregiver in this position works nights| 3rd shift| 9:00pm—6:00am| 1 weekend a month| no holidays.
A caregiver who excels in this role will:
Lead local work group in daily operations including staffing, service levels, quality and safety.
Participate in hiring process as well as input on employee performance, including corrective actions and evaluations.
Investigate and resolve routine operational problems and patient issues.
Escalate complex problems to Supervisor/Manager.
Drive local root cause analysis and implementation of improvements and counter measures.
Provide response to local quality concerns and inform critical issues to senior management.
Drive front line employee engagement and recognition.
Facilitate development for lead techs.
Lead and provide Talent Management for team leaders.
Oversee onboarding and training of all employees.
Order and maintain adequate supplies.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Associate’s Degree and three years of Laboratory experience
OR High School Diploma/GED and five years of experience
Preferred qualifications for the ideal future caregiver include:
Bachelor's Degree in Business Administration, Healthcare Administration or a related field (may substitute for experience)
5 years of drawing blood experience
ASCP certified
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to communicate and exchange accurate information
Ability to travel throughout the hospital system and, in some locations, off-site.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Other facts
About Cleveland Clinic
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Abu Dhabi
Cleveland Clinic Canada
Cleveland Clinic Florida
Cleveland Clinic London
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
What you'll do
- The Pre-Analytics Team Lead provides leadership, guidance, and technical oversight for the local pre-analytic services team, collaborating with supervisors to ensure staffing, quality, and performance targets are met. This role involves active workflow management, scheduling, serving as the primary trainer, and providing hands-on phlebotomy support when necessary.
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