About this role
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Beaker CPI Systems Analysts
Location
Cleveland
Facility
Remote Location
Department
Pathology Informatics Cpi-Diagnostics Institute
Job Code
T99895
Shift
Days
Schedule
8:00am-5:00pm
Job Summary
Job Details
This is a remote position – must live in OH, FL or NV and near a Cleveland Clinic Location for some onsite IT items.
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
The Beaker CPI Systems Analyst is a hands-on, problem-solving role focused on supporting and optimizing clinical laboratory information systems, with an emphasis on Blood Bank (LIS) operations. This position requires strong critical-thinking skills, technical aptitude, and the ability to collaborate effectively with clinical end users.
You will serve as a key point of contact for system-related service requests, working closely with laboratory staff to troubleshoot issues, provide re-education, and ensure system functionality meets operational needs. Responsibilities include documenting findings, performing system testing during upgrades and projects, and supporting ongoing system enhancements.
This role actively participates in the implementation and optimization of clinical information systems by developing, configuring, and testing application functionality. The analyst collaborates with interdisciplinary project teams and clinical departments to ensure successful system deployments and assists in the development and delivery of training programs related to automated and clinical systems.
A caregiver in this position works on a remote schedule from 8:00AM – 4:30PM, with on-call shift once a quarter.
A caregiver who excels in this role will:
Interact with end users to define problems.
Coordinate and conduct education and end user training programs to ensure systems are utilized as designed.
Assist with end user documentation development or a permanent reference for clear, concise information.
Provide implementation assistance for system projects through all phases of the system development life cycle with direction from the Lead Analyst.
Perform technical configuration, maintenance, and ongoing support for clinical information systems and applications.
Contribute to solution design and development as an active member of project teams.
Provide project updates and report progress during operational meetings with end‑users.
Assess and observe clinical workflows to build solutions that meet operational needs, including gathering and documenting requirements.
Participate in project planning, coordination, and implementation activities.
Troubleshoot system issues and deliver timely fixes, updates, and enhancements.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Bachelor’s Degree in a related field and one year of applicable hospital/major medical center/major clinical information system experience
OR High School Diploma/GED, one year of relevant experience and four years of healthcare IT experience
OR Associate's Degree, one year of relevant experience and two years of healthcare experience can
Experience typically supported by a license in a medically related field, such as Nursing, Pharmacy Assisting, Medical Assisting, Medical Technology or EMT
Technical certification for certain departments
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
Familiarity with the processes and procedures related to healthcare regulatory agencies
In-depth knowledge of clinical theory and practice
Preferred qualifications for the ideal future caregiver include:
Ability to manage time effectively, work autonomously, and prioritize
Laboratory clinical background
Microsoft office suite applications experience
Physical Requirements:
- High degree of dexterity to produce materials on a computer.
- Requires normal or corrected vision and hearing.
- Ability to verbally communicate and sufficient mobility to attend clinical meetings throughout organization.
- The position must be available after hours for support by pager and computer dial-in.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Other facts
About Cleveland Clinic
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Abu Dhabi
Cleveland Clinic Canada
Cleveland Clinic Florida
Cleveland Clinic London
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
What you'll do
- The Beaker CPI Systems Analyst supports and optimizes clinical laboratory information systems, focusing on Blood Bank operations. Responsibilities include troubleshooting issues, documenting findings, performing system testing, and collaborating with interdisciplinary teams for successful system deployments.
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