Summary
Location
Canterbury
Salary
$28k - $30k (GBP)
Type
full-time
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About this role
Location: Canterbury, Kent, covering Ashford, Folkestone and Maidstone
Salary: £28,038 - £30,194 per annum - starting salary £28,038 per annum
Hours: 36 per week
Contract Type: Permanent
Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy-related support to people experiencing Domestic abuse issues?
Our Kent Domestic Abuse Service is looking for a Support Officer to join our dynamic team in Canterbury.
Clarion is offering an exciting opportunity for enthusiastic, motivated and talented individuals to build a career working for one of Europe’s largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society. Our work supporting individuals and families who have experienced domestic abuse offers our customers the opportunity to move on and live fulfilled, safe lives following the trauma they’ve experienced. The role of Support Officer, whilst challenging at times, is an extremely rewarding one.
We welcome candidates with experience in the housing and support sector. However, we’re also looking for individuals who may not have this experience but possess the qualities and skills we believe would most benefit our customers: professionalism, empathy, understanding, life experience, and a desire to develop their knowledge and skills to support our customers best.
As a Support Officer, you’ll work alongside colleagues in supported housing or outreach services in Kent. This will include helping families to stay safe from abuse, enabling access to welfare benefits and help with debt, providing emotional support and helping to seek and apply for more permanent housing. Working for Clarion as part of the Kent team, you’ll deliver exceptional support services to our customers.
If you feel you have the qualities we’re looking for, we’d love to hear from you.
If this sounds like an opportunity for you, then please take a look at the full role profile before applying – Support Officer.
Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
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Closing Date: Thursday 5th February 2026 at midnight.
Applicants must be able to travel across the region and cover Ashford, Folkestone and Maidstone.
This post is subject to an Enhanced Adult & Child plus barred list criminal record check.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close without notice.
Other facts
About Clarion Housing Group
We are Clarion - the country’s largest housing association. We provide a home to 360,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability.
We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have.
We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most,
We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future, and we’re relentless in pursuing it.
What you'll do
- As a Support Officer, you will work alongside colleagues in supported housing or outreach services to help families stay safe from abuse and provide emotional support. You will also assist customers in accessing welfare benefits and applying for permanent housing.
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