Summary
Location
Stevenage
Salary
$32k - $37k (GBP)
Type
full-time
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About this role
Location: Hybrid/Kings Court, Stevenage
Salary: £32,709 - £37,909 per annum
Hours: 39 per week
Contract Type: Permanent
Are you super organised, calm under pressure, and great with people? We’re looking for a Resource Planner to join our friendly team in Stevenage! If you love problem-solving and keeping things running smoothly behind the scenes, this could be the perfect role for you.
What’s the job all about?
As our new Resource Planner, you’ll play a key part in ensuring our repairs and maintenance service runs smoothly. You’ll be booking appointments for residents, monitoring progress, and ensuring our operatives are in the right place at the right time.
From tracking repairs to managing time off and training in our team’s calendars, your sharp scheduling skills will help us deliver a first-class service that puts our customers first.
Day-to-day, you’ll be:
Booking in repair appointments and checking everything stays on track
Making sure operatives are fully booked and working efficiently
Following up on emergencies and missed jobs
Keeping diaries up to date with holidays, training, and any follow-on work
Checking daily progress to make sure all jobs are completed on time
You’ll ideally have experience using scheduling software in a busy, customer-focused environment, and bonus points if you’ve worked in repairs or maintenance before. Most importantly, you’re a great communicator, a team player, and someone who loves getting things organised and done right.
If you’re ready to join a supportive team where your work makes a real difference to people’s lives, we’d love to hear from you!
As you can imagine, the full job description includes lots more detail, so please check it out before applying – Resource Planner.
Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
Closing Date: Monday 26th January 2026 at midnight.
This is a hybrid role with a base location at our offices in Stevenage. You need to be prepared to travel to Stevenage once a month for a team meeting and for 1-2 weeks initially for training.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
We reserve the right to close this advert early.
Other facts
About Clarion Housing Group
We are Clarion - the country’s largest housing association. We provide a home to 360,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability.
We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have.
We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most,
We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future, and we’re relentless in pursuing it.
What you'll do
- As a Resource Planner, you will ensure the repairs and maintenance service runs smoothly by booking appointments and monitoring progress. You will also manage operatives' schedules and track repairs to deliver a first-class service.
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