Clarion Housing Group logo
Resident Involvement Officer
full-timeLondon, Nashua$38k - $44k

Summary

Location

London, Nashua

Salary

$38k - $44k (GBP)

Type

full-time

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About this role

Location: London – Corsica Street / Wrights Road

Salary: £38,169 to £44,515 per annum

Hours: 36 hours per week

Contract Type: Permanent

We’re currently recruiting for a Resident Involvement Officer which is a hybrid role covering the North London region. You must have the ability to travel across the region to deliver and support resident involvement activities on a regular basis.

Working as part of the Resident Involvement team, you’ll lead at a regional level on the promotion of the Resident Involvement (RI) strategy and support residents to engage in Clarions involvement ‘offer’ and supporting menu of opportunities. You’ll be required to evidence, co-ordinate, facilitate and deliver exceptional RI activities for the region and nationally including support of resident-led scrutiny of services. You’ll act as a consultant to teams in how RI is delivered at a local level to include training and motivating teams where necessary. Carrying out consultations with residents, reporting on engagement, resident feedback and outcomes in line with regulation.

To be successful in the role, you’ll have excellent communication skills, strong report writing skills, be able to work independently in a fast-paced environment and the ability to prioritise and manage competing demands. Can also demonstrate forward thinking and innovation to engage residents and drive service improvement.

We’re seeking someone who is confident, highly motivated, has a positive mindset and can take the lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents. Ensuring the residents' voice is at the heart of our decision-making.

Ideally, you’ll have experience in Resident Involvement, Community Development or Housing along with project management experience. You’ll be able to work flexible hours on occasions and to attend evening meetings or weekend events.       

If this sounds like an opportunity for you then please review the full role profile before applying here

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle - dive in and find out more here 

To find out more about who we are and what we do, please click here   

Closing Date: Thursday 29th January 2026 at midnight.

This is a hybrid role with a base location at either our London Corsica Street or Wrights Road office.

Applicants must be able to travel across the region as required. 

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.    

At Clarion Housing Group, we support the responsible use of AI.  Please visit our website to view your guide to using AI during your recruitment process.   

Other facts

Tech stack
Communication Skills,Report Writing,Project Management,Resident Involvement,Community Development,Housing,Training,Motivating Teams,Consultation,Engagement,Service Improvement,Innovation,Fast-Paced Environment,Independent Work,Competing Demands,Positive Mindset

About Clarion Housing Group

We are Clarion - the country’s largest housing association. We provide a home to 360,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability.

We exist because there is a housing crisis in our country.  There simply aren’t enough affordable and suitable places for people to live.  You might have experienced this yourself, or have friends and family who have.  

We believe having a home to call your own is fundamental to being able to access the right opportunities in life.  That is why our mission is to provide homes for those who need them most,

We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future, and we’re relentless in pursuing it.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Real Estate
Founding Year: 2016

What you'll do

  • The Resident Involvement Officer will lead the promotion of the Resident Involvement strategy and support residents in engaging with Clarion's involvement opportunities. This includes coordinating and delivering resident involvement activities and acting as a consultant to teams on local delivery.

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Frequently Asked Questions

What does Clarion Housing Group pay for a Resident Involvement Officer?

Clarion Housing Group offers a competitive compensation package for the Resident Involvement Officer role. The salary range is GBP 38k - 45k per year. Apply through Clera to learn more about the full compensation details.

What does a Resident Involvement Officer do at Clarion Housing Group?

As a Resident Involvement Officer at Clarion Housing Group, you will: the Resident Involvement Officer will lead the promotion of the Resident Involvement strategy and support residents in engaging with Clarion's involvement opportunities. This includes coordinating and delivering resident involvement activities and acting as a consultant to teams on local delivery..

Why join Clarion Housing Group as a Resident Involvement Officer?

Clarion Housing Group is a leading Real Estate company. The Resident Involvement Officer role offers competitive compensation.

Is the Resident Involvement Officer position at Clarion Housing Group remote?

The Resident Involvement Officer position at Clarion Housing Group is based in London, United Kingdom and Nashua, New Hampshire, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Resident Involvement Officer position at Clarion Housing Group?

You can apply for the Resident Involvement Officer position at Clarion Housing Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Clarion Housing Group on their website.