About this role
Requisition ID: 20791
Department: Public Works Dept.
Service: Solid Waste Services
Branch: City Space Waste Operations Branch
Employment Type: 3 Full-time Permanent
Work Hours: 40.00 hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $84 818,24 - $99 247,20 annually (2024 rates of pay)
Location: 2799 Swansea Crescent
City: Ottawa, ON
Job Category: Labourer Jobs
Application Close: 11/02/2026
JOB SUMMARY
The Collections Operations Unit oversees City facilities and residential waste collection programs and services, including garbage, recycling, organics, yard and leaf waste, for the city's designated collection zone, which currently serves 70,000 homes.
You are responsible for providing supervision, coordinating the work activities of waste collection staff for the designated area, and ensuring appropriate resourcing of staff and equipment for each collection route/area.
EDUCATION AND EXPERIENCE
Completion of Grade 12.
Minimum of five (5) years of recycling and refuse collection experience, including prior experience in a supervisory capacity.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Waste collection and environmental waste practices and procedures
- Standard corporate computer applications and systems, including databases and spreadsheets
- Considerable knowledge of waste collection vehicles and equipment
- Contract tendering documents, policies and procedures
- Maps, drawings and collection routes and areas
- Financial practices related to monitoring contract budgets
- Computer programs, i.e. Word, Excel, Microsoft Outlook, Dynamics, etc.
- Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the workplace, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures
COMPETENCIES, SKILLS AND ABILITIES
- Ability to work in a physical demanding environment, including the ability to lift up-to 75lbs
- Ability to work flexible hours and overtime (as required)
- Communicate effectively and concisely, both orally and in writing, at different levels on complex, sensitive matters with an ability to bring conflicting points of view to consensus
- Ability to analyze problems and work with a team to develop realistic and innovative solutions to problems involving resources, scheduling, technical and other difficulties
- Proven client-centered attitude and approach to service delivery by acting on client feedback and taking personal responsibility for quality of service and on-going process improvement
- Proven ability to communicate effectively with the public on matters related to service delivery, complaints and City policies and procedures
- Effective judgement and decision-making capabilities
Core Behaviours
Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City’s culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at [email protected].
Other facts
About CityofOttawa
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.
Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.
La Ville d’Ottawa offre un large éventail de choix de carrières. Les membres du personnel de la Ville travaillent dans plus de 110 secteurs d’activité pour offrir un excellent service aux résidents, aux entreprises et aux visiteurs d’Ottawa.
Que vous vouliez travailler dans les technologies de l’information, les loisirs, la comptabilité, le génie, le service à la clientèle, la gestion de projet, les corps de métier, les services d’urgence, les soins de santé ou ailleurs, vous trouverez ce que vous cherchez à la Ville. Consultez ottawa.ca/emplois pour voir toutes les possibilités d’emploi.
What you'll do
- The role is responsible for providing supervision and coordinating the work activities of waste collection staff within a designated area, ensuring appropriate resourcing of staff and equipment for each collection route.
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