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Job Summary

Job Description
 

Overview

The Volunteer Coordinator plans, coordinates, monitors, and implements the department's volunteer program by assessing the department's needs and ensuring services are provided to the community through volunteer activity.

Essential Functions

1 Manages, facilitates, and coordinates the volunteer program within the department; performs general training of volunteer staff, recruiting of volunteers, monitoring volunteer activities, and conducting programs to show appreciation of services rendered to the department.

2 Conducts and performs volunteer recognition programs for the department; develops, plans, implements and executes a variety of programs citywide.

3 Meets, engages, and collaborates with outside groups to recognize services of volunteers from various corporate entities and other entities.

4 Conducts background checkups and approves the placement of volunteers; processes applications and all personal information to ensure quality of volunteer program and service.

5 Establishes, evaluates, and revises volunteer program procedures and guidelines to ensure effective implementation program.

6 Researches and collects program statistical data and information to evaluate effectiveness of program.

7 Recruits volunteers for the department by making oral presentations to other groups such as civic and professional groups, colleges, universities, and church groups.

8 Performs any and all other work as needed or assigned.

Knowledge and Skills

1 Thorough knowledge of volunteer concepts, practices, and programs.

2 Knowledge of supervision and public relation practices and principles.

3 Ability to conceptualize and present program information to civic groups, organizations, and community leaders.

4 Knowledge of practices and principles of adult instruction.

5 Ability to organize and conduct employee and volunteer training sessions.

6 Ability to prepare, administer, and monitor reports and related records.

7 Communicating effectively verbally and in writing.

8 Ability to develop needs assessments and evaluations tools, to analyze and report program data.

9 Establishing and maintaining strong working relationships.

MINIMUM QUALIFICATIONS:

EDUCATION:

• High school diploma or GED. 

EXPERIENCE:

Four (4) years of developing, organizing, and overseeing activities or programs in at least two of the following areas:

• Hiring and training staff/volunteers

• Evaluating staff/volunteer performance

• Developing policies and procedures

• Community outreach and education 

EQUIVALENCIES

• Associate degree in any field plus two (2) years of required experience will meet the education and experience requirements.

• Bachelor’s degree (or higher) in a business administration, public administration, education, or social science field will meet the education and experience requirement.

• Bachelor’s degree (or higher) in a non-specified field plus one (1) year of required experience will meet the education and experience requirement.

LICENSES AND CERTIFICATIONS

• Valid driver’s license with good driving record.

Salary Range

 

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.