About this role
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Job Summary
Responsible for the overall supervision, planning, direction and execution of work for non-exempt and/or exempt employees in a medium or large sized operational unit. The functional activities are complex and have a moderate impact on overall operations. This level supervises employees in complex clerical/administrative/trade, or complex technical functions that provide services to persons inside or outside the organization. Work performed is non-routine and complex semi-skilled, skilled, or technical in nature.
Job Description
Overview
The Supervisor-Water Distribution supervises, leads, and monitors all water distribution, maintenance, and operational efficiency for the Dallas Water Utility. Supervises staff and oversees professional service to customers ensuring effective water distribution.
Essential Functions
1 Provides leadership, expertise, and direction in the water distribution activities for a range of water facilities and systems within the Dallas Water Utility; supervises dam maintenance, pump stations, and other facilities providing water to citizens and customers across the City; prioritizes tasks, schedules and assigns maintenance requests, and ensures that staff are completing work on schedule, and have clear performance expectations.
2 Hires, trains, and delivers performance evaluation and enforces discipline; verifies and approves time, manages equipment, tools, and technology and performs other supervisory tasks for department personnel.
3 Participates in the development and implementation of long-range plans, programs, and schedules; participates in the development and implementation of budget and resource allocation; determines goals and objectives needing emphasis; coordinates and facilitates the accurate management and oversight of all water distribution operations to ensure consistent and uninterrupted services to customers and citizens.
4 Identifies, troubleshoots, and addresses issues or concerns with water distribution methods and facilities; checks and evaluates preventative maintenance standards, periodic verification and calibration, and assists in correcting breakdowns or other equipment failures; performs audits and gives technical and mechanical direction.
5 Plans, controls, supervises, and coordinates maintenance activities and evaluates components.; participates in and conducts various staff meetings to ensure equipment availability, reliability, and capacity in support of water meters and related work.
6 Monitors and oversees plant and facility performance to ensure that water distribution services comply with local, state, and federal regulations; supervises the use and application of chemicals and tracks inventory; files necessary paperwork and works to optimize services and maintenance activities.
7 Hears and resolves serious complaints or simple grievances from employees; refers serious grievances to higher level managers; effects disciplinary actions or recommends serious disciplinary actions to managers.
8 Finds and implements methods to improve production or effectiveness.
9 Performs any and all other work as needed or assigned.
Knowledge and Skills
1 Knowledge of Water and Wastewater systems and general equipment and meters.
2 Knowledge, use, and care of hand and power tools.
3 Knowledge of water and wastewater mains and facilities.
4 Ability to prioritize work, provide training, and facilitate efficient service delivery.
5 Ability to follow and give oral and written instructions and read charts and maintain written records.
6 Ability to participate in budget development, procurement activities, and inventory management.
7 Ability to perform math calculations.
8 Ability to perform a variety of manual labor for extended periods.
9 Ability to lift and work with heavy equipment.
10 Ability to maintain record keeping or work log system.
11 Communicating effectively verbally and in writing
12 Establishing and maintaining effective working relationships.
MINIMUM QUALIFICATIONS:
EDUCATION:
High school diploma or GED.
EXPERIENCE:
Six (6) years of experience in any of the following Water/Wastewater/Stormwater areas:
o Construction
o Engineering
o Operations
o Maintenance
AND
Two (2) years of experience with lead/supervisor responsibilities. (This experience may be included in the required experience listed above)
LICENSES:
Valid driver's license with good driving record
Some positions may require a valid Texas Class A or B Commercial Driver’s License (CDL) at time of application, or within probationary period
Some positions may require specific licensure from Texas Commission on Environmental Quality (TCEQ) at time of application or within probationary period.
OTHER REQUIREMENTS:
May require varying shifts including nights, weekends and/or holidays.
May be subject to twenty-four/seven (24/7) call-out.
Salary Range
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer.
Other facts
About City of Dallas
Municipal government of Dallas, Texas, USA.
Dallas is the ninth largest city in the United States, with over 1.3 million residents. The City of Dallas operates with over 13,000 employees and an annual budget of $3.6 Billion.
Welcome to Dallas
Committed to "Service First" Excellence
Our core values are Empathy, Ethics, Excellence, Equity
What you'll do
- The Supervisor is responsible for overseeing water distribution activities, including maintenance and operational efficiency, while ensuring effective service delivery to customers. This role includes supervising staff, managing maintenance requests, and addressing issues related to water distribution methods and facilities.
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