JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation : Work in an environment where employees are valued and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Purpose:

Under general supervision, safely transports passengers inside and outside the city limits to Activity Centers, appointments, and special events, including both one-day field trips and overnight out of town trips.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Conducts pre-and post-inspection of vehicles, performs minor maintenance and reports and schedules vehicle maintenance as needed and maintains vehicle records.

• Maintains vehicle records.

• Drives City operated passenger vehicles to transport individuals with potentially diverse backgrounds and physical abilities.

• Assists passengers including people with special needs safely into or out of the vehicle.

• Collects fees, keeps cash receipt records, and makes deposits.

• Assists in performing facility set up, handyman, and food service tasks at various centers or other destinations.

• Performs intake of new clients.

• Coordinates activities and events.

• Performs routine administrative tasks such as copying, filling in for the receptionist, transporting mail, filling out forms, and preparing reports.

• Picks up vehicle parts, returns parts for credit and takes parts back to the vendor.

• Provides briefings and answers citizen questions about services provided.

• Adheres to safety guidelines, laws, and regulations regarding operation of assigned vehicles.

• Transports vehicles to and from vendor locations, refuels vehicles and assists service center with cleaning up the shop for a fleet operations.

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of routine vehicle maintenance.
• Knowledge of safety practices and procedures.
• Knowledge of Federal, State and Local laws.
• Knowledge of city practice, policy and ordinances.
• Skill in oral and written communication.
• Ability to perform routine administrative tasks.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other city employees and the public.

Minimum Qualifications:

Graduation from an accredited high school or equivalent plus one (1) year of work experience, six (6) months of which were spend operating vehicles to transport passengers, or equipment.

Combination of equivalent Experience and Education may substitute for the minimum qualifications.

Licenses and Certifications Required:

Current Texas Motor Vehicle Operator License appropriate for vehicle(s) operated.

PREFERRED QUALIFICATIONS:

• Commercial Driver's License with Passenger endorsement or the ability to obtain within 6 months of employment

• Experience transporting large groups of people

• Experience working in a customer service environment and knowledge of excellent customer service skills

• Ability to travel to more than work location.

Notes to Candidate:

Applicants are expected to follow all directions as listed in this job posting.

Temporary Shuttle Driver Position to Transport Fleet Vehicles and Parts: This is a temporary position that will transport vehicles and parts to Fleet Service Center locations, other City facilities and vendors inside and outside city limits as well as refueling vehicles when needed, assist with cleaning shops areas, yard count and managing tool inventory on service trucks. This position requires a current Texas Class A or Class B Commercial Driver’s License or the ability to acquire one by your hire date.

LOCATION:

Fleet Mobility Services maintains various services centers located within Austin, TX. The role may be assigned to different locations.

DAYS AND HOURS:

Monday - Friday

6:30 a.m. - 3:30 p.m.

Hours may vary depending upon work demands and customer support needs. The schedule for this position is subject to change based on business and operational needs. Shifts may vary and can include day, evening, overnight, weekend, and holiday hours. Occasional evening, weekend, holiday work may also be required.

PAY RANGE:

$22.05 - $24.26

This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. 

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.

• Please be sure to detail on the application all current and previous employment.

• The Employment Record should be complete with job titles, employment dates, and specific job duties, functions, and responsibilities for each position held.

• Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications.

• For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.

• If you are selected as the top candidate, starting salary will be based on overall relevant experience from your application.

• When completing Supplemental Questions, please note your answers to the supplemental questions must be supported by the information contained in your application.

• Once the job posting has closed, applications cannot be changed; you will not be given the opportunity to provide additional work experience once you complete and submit your job application.

Additional Information:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.

• If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.

• More than one round of interviews may be required.

• Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days.

• Cover letters and resumes are not being accepted for this position.

90 Day Provision for Additional Vacancy:
When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another top candidate from the same candidate pool, or, advertise for the new position.

Driving Requirement: 

This position requires a current Texas Motor Vehicle Operator License appropriate for vehicle(s) operated or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

To view the City of Austin Recruitment Video, please click here!

To view Fleet Mobility Services Recruiting Information, please click here!

Working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.