JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation : Work in an environment where employees are valued and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Purpose:

Provides animal care, customer service, and mediates animal-related complaints.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1.Receives, handles, and kennels animals of all species including those of unknown temperament, aggressive, sick, and injured.

2.Maintains relevant written and electronic records.

3.Enters and retrieves information regarding animals’ behavior, health, and kennel needs.

4.Monitors animals’ physical conditions and reports illness and injury of animals to appropriate staff.

5.Attends training and maintains certifications.

6.Assists other personnel, law enforcement agencies, and other organizations as necessary.

7.Cleans, disinfects, and maintains animal kennel areas.

8.Provides animal husbandry as set by ASO procedures.

9.Performs daily and nightly inventory and health check of all animals at the Austin Animal Center location.

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Skill in oral and written communication

• Skill in handling multiple tasks and prioritizing Skill in planning and organizing

• Ability to work with frequent interruptions and changes in priorities Ability to quickly recognize and analyze irregular events

• Ability to adhere to disease management and safety protocols.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent plus one (1) year of work experience including six (6) months experience related to the job.

• Any combination of related education and experience may be substituted.

Licenses and Certifications Required:

• Valid Texas Class C Driver's License

Notes to Candidate:

Preferred Qualifications

• Ability and/or experience to adjust and improvise to constantly changing situations and/or conditions. 

• Ability and/or experience to work unsupervised and work/communicate with after-hour authorities such as Law Enforcement Officers (LEO). 

Who Are We?
Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets.

We offer outstanding benefits including several health and welfare benefits such as low-cost medical, dental, vision, paid leave, a highly competitive retirement plan, training opportunities, and more. Please click  City of Austin Benefits click here! for more information.

Regarding Your Application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A cover letter and résumé are required but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers.

Pay Rate: $22.05

Hours: 40 Hours per week –

Tuesday, Thursday, Friday, Saturday - (10:30am - 9:30pm).

Shifts will include weekday and weekend hours.

This position is considered “essential;” employees may be required to report to work when the City of Austin offices are otherwise closed (bad weather, etc.).

Work Location: Austin Animal Center, 7201 Levander Loop Bldg A 78702

Driving Requirement:
This position requires a Valid Class “C” Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. The job offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.

If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.

If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check (CBI) will be conducted.

Additional Information: Austin Public Health/Austin Animal Services worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH/ASO worksite – including construction sites, parking lot, or in any personal vehicle located on the premises.

PLEASE NOTE: Austin Animal Services is not a 100% remote operation.

Please Note this posting may close any time.

Essential Employee:
This has been designated as an Essential Employee position. In the event of a city-designated extraordinary situation or emergency condition, essential employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees, as well as ensure the continuity of essential operations. Essential Employees may be called back in during such events, required to modify their schedule, assigned to a City-designated work site, or retained on-site to assist with operations and recovery.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.