JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation : Work in an environment where employees are valued and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Library Security Supervisor

Purpose:
Under general direction, supervise the activities and operations of Austin Public Library security personnel in creating a safe and pleasant environment for all patrons.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Coordinates and manages presence and activities of scheduled security personnel all Library locations, to include yards, parking lots/garages, and other surrounding areas.

• Secures security contracts through the City’s bidding process to secure additional security staff for events.

• Provides direction and training to security personnel, contract employees, and other City departments regarding Non-Violent Crisis Intervention and other training areas.

• Reviews site documentation, activity, and incident reports for the department.

• Issue, manages, and enforces Criminal Trespass Notices (CTN) in close collaboration with Austin Police Department (APD).

• Acts as a steward of the Library and anticipates and solves problems for Library patrons, educating rule violators on library safety rules and regulations.

• Monitors welfare of security personnel working after-hours and at remote assignments.

• Coordinate, transport and safeguard cash pick up and drop offs at all Library locations.

• Responds to after-hour emergency situations, incidents, and alarm notifications as necessary.

• Meets and provides law enforcement agencies and first responders access to secured and/or energized areas as needed.

• Provides periodic reports to management regarding site activities, irregularities, and identifies needed action.

• Works outside scheduled hours to ensure appropriate shift coverage, attend trainings, meetings, and/or other activities, as needed, to meet the business needs of the organization and the workgroup.

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, Local laws, and ordinances.

• Knowledge of city practice, policy, and procedure.

• Knowledge of equity, diversity, and inclusion principles and practices in libraries.

• Knowledge of supervisory and managerial techniques and principles.

• Skill in oral and written communications.

• Skill in handling multiple tasks and prioritizing.

• Skill in data analysis and problem solving.

• Skill in handling conflict and uncertain situations.

• Skill in using computers and related software, including Microsoft Office products.

• Ability to facilitate discussions and resolve issues.

• Ability to lead and train diverse groups.

• Ability to quickly recognize and analyze irregular events.

• Ability to establish and maintain effective communication and working relationships with city employees and the public.

• Ability to provide high-level customer service.

• Ability to work with people of diverse backgrounds.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus five (5) years’ experience in a security-related position, two (2) years, which were in a lead or supervisor capacity.

Licenses and Certifications Required:

• May require a valid Texas Driver License.

Preferred Qualifications:

• Proven supervisory experience overseeing security staff in a 24-hour, 365-day operation, including scheduling, training, coaching, and performance management.

• Demonstrated experience planning, scheduling, and coordinating security operations for special events.
• Experience using Security Access Control and CCTV systems (e.g., Pelco, American Dynamics, Avigilon, or similar systems)
• Demonstrated proficiency with the Microsoft Office suite (e.g., Outlook, Word, Excel).
• Ability to travel to more than one location.

Notes to Candidate:

The Library Security Supervisor for the Austin Public Library is responsible for the safety and security for staff, vendors/contractors, and the public. The individual in this position coordinates and manages the presence and activities of scheduled security personnel at all Library locations, including yards, parking lots/garages, and other surrounding areas.

Primary Work Location:

Austin Central Library - 710 West Cesar Chavez St., 78702 

Salary Range:

$ 24.40 to $28.42 per hour

Hours:

Full-time – Shift Work | 40 hours per week

• Hours and schedule may vary based on operational or business needs; evenings and weekends may be required.

• Hours subject to change based upon Library needs. 

To view the City of Austin recruitment video, please click here. 

Working with the City of Austin provides a number of health and welfare benefits, such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. 

Application Information: 

• A detailed, complete COA employment application is REQUIRED. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.  

• Please be sure to provide a COMPLETE and detailed employment history, including all previous employment that you wish to be considered as part of your qualifications.  

• For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.   

• Incomplete applications will not be considered.  

Note: A cover letter and/or resume will NOT be used to substitute for an incomplete job application. 

• Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. 

Additional Information: 

• TRAVEL: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. 

• All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training. 

• This posting may be used to fill additional vacancies of the same job title that may become vacant. The additional vacancies may include a difference in work location, workweek hours, and schedule. Filling additional vacancies from this posting is based on the business needs of the department. 

Driving Requirements:

• This position requires a Valid Texas Class C Driver’s License or the ability to acquire one within 90 days of your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

If Selected as a Top Candidate: 

• Verification of the minimum qualifications (Graduation from an accredited high school or equivalent, plus five (5) years’ experience in a security-related position, two (2) years, which were in a lead or supervisor capacity) will be required. You must provide proof of education from an accredited organization/institute.

• Veteran candidates will be required to provide a copy of their DD-214 

Language: 

• Must have the ability to read, write, and speak fluently in English.  

Important note to applicants: 

The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. 

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. 

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.