As a TS Sales Associate, you will have overall accountability to provide sales support for new and existing clients for their assigned territory / team in order to retain revenue. Primary responsibilities include preparing sales presentations, RFPs, pricing, setup forms, demos, portfolio / pricing maintenance, and provide backup support while Sales Reps are out of the office with clients. This is a position which should lead to a full sales role.

Primary responsibilities include

• Work closely with assigned Treasury solutions sales representatives to independently provide all sales support activities in order to allow the sales reps to stay focused on generating new sales opportunities.
• Create sales presentations and supporting collateral packages for sales calls in a timely fashion.
• Prepare responses to RFPs with standard questions, and assist RFP Coordinator with RFP responses for nonstandard questions. prepare pricing preformats, and work with sales reps. and pricing coordinator to manage annual pricing increases and maintenance of contracted exception pricing. process rebates/waivers according to policy.
• Attend joint calls with sales reps in order to get acquainted with clients as well as gain knowledge / experience by observing the sales rep interact with the client. Individually provide sales demos as needed. Assist clients with billing issues. Form an integral part of the client deal and Relationship team. Work to ensure that attrition is minimized within the existing portfolio.
• Proactively work with sales reps and implementation managers to move sales wins into implementation queue.
• Provide guidance within the team, and mentor junior TS Associates.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Education & Experience
  • Bachelor’s degree in Business, Finance, Marketing, or related field preferred.
  • 1–3 years of experience in sales support, treasury services, or financial services environment.
• Technical Skills
  • Knowledge of Treasury products and services, including pricing structures and implementation processes.
  • Proficiency in preparing sales presentations, RFP responses, and pricing models.
  • Strong Microsoft Office skills (Excel, PowerPoint, Word); familiarity with CRM systems and sales tools.
• Analytical & Organizational Abilities
  • Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.
  • Strong attention to detail for pricing accuracy, portfolio maintenance, and compliance with policy.
• Communication & Interpersonal Skills
  • Excellent written and verbal communication skills for client-facing materials and internal coordination.
  • Ability to build relationships and collaborate effectively with sales reps, implementation managers, and clients.
• Other Attributes
  • Self-starter with a proactive approach to problem-solving and process improvement.
  • Demonstrated ability to learn quickly and progress toward a full sales role.
  • Strong customer focus and commitment to minimizing client attrition.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: M-F

Pay Transparency 

The salary range for this position is $89,000 - $110,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.