4 Days in the office from any of our locations in RI,  Iselin NJ, MA, Pittsburgh PA, Dallas TX or Phoenix AZ and couple other locations

Role is not relocation eligible. 

We are seeking an individual with technical experience, and risk expertise to configure and develop Archer Governance, Risk and Compliance (GRC) solutions in an on-premises environment. The ideal candidate will design, develop, test, and deploy Archer applications while serving as a subject matter expert. You will be the main contact for the Business stakeholders delivering robust and scalable risk management solutions which simplify and automate business processes and risk management activities.

Responsibilities:

• Using an agile methodology, develop, configure and document technical solutions for Archer (Governance, Risk and Compliance) solutions. 
• Perform Archer Platform level configuration changes, including modifications to existing solutions, incorporation of new solutions, support of platform level upgrades ensuring system changes align with project goals and mitigate risks during execution.
• Identify and evaluate alternatives to present the most efficient and cost-effective solution based on high level business requirements providing effort estimates based upon those requirements. 
• Coordinate user acceptance testing of new or modified Archer solutions.
• Lead discovery sessions with business partners to gather requirements and gain insight into their business processes.
• Develop, thoroughly test, and oversee complex programs and modules, ensuring high-quality standards.
• Work with Application and Business owners and business to prioritize tickets, defects, and new work intake.
• Deploy and support Archer configurations in production environments.
• Create prototypes, technical documentation, and system workflows.
• Mentor team members and ensure adherence to development timelines.
• Adhere to development guidelines and best practices ensuring quality deliverables.

Qualifications:

• Archer experience required - 5+ years of technical experience in building advanced workflow, access control, UI Design, reporting, dashboards, data feeds, etc. 
• Business experience working with Compliance and Risk functional areas with a general understanding of risk management, compliance, and governance principles.
• Ability to define specifications based upon client business requirements.
• Experience working in an Agile environment with a working knowledge of agile best practices.
• Strong People skills – ability to interact, influence and partner with colleagues across various departments.
• Strong organizational skills with the ability to manage multiple priorities while consistently meeting deadlines.
• Ability to document technical designs and collaborate across teams.
• Experience with system testing, troubleshooting, and defect resolution.
• Demonstration of strong logic and reasoning capabilities.
• Strong communication and leadership skills to guide junior team members and ensure project success.
• Extensive experience interfacing with clients and stakeholders.
• Excellent verbal and written communication skills and ability to communicate with non-technical audiences.
• Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday
• Hybrid Schedule: 4 days in office, 1 day remote
• Role is not relocation eligible. 

Pay Transparency 

The salary range for this position is $124,240 – $186,360 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.   

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.