Head of Product Segment – Liquidity Services

Citizens Commercial Banking (CFG) – Liquidity Services is seeking a visionary leader to help shape the future of commercial deposit and liquidity products and solutions. This role is critical to driving innovation, influencing executive strategy, and positioning Citizens as a market leader.

As Head of Product Segment, you will operate in a dynamic, fast-paced environment focused on delivering exceptional value to clients. You will own the strategy, development, and management of commercial deposit and liquidity products—driving innovation and integrated solutions that enhance working capital efficiency.

Primary Responsibilities

• Lead product strategy and innovation for commercial deposit and liquidity solutions.
• Own the end-to-end product roadmap, ensuring alignment with business objectives and market needs.
• Develop business cases to secure funding for the product roadmap and strategic initiatives.
• Articulate a compelling vision for liquidity products and influence executive stakeholders to gain alignment and support.
• Ensure compliance with regulatory standards and operational excellence across all product offerings.
• Drive comprehensive market research and continuously benchmark our capabilities against the industry.
• Manage team members and agency partners in executing marketing plans; oversee recruitment, performance management, and development.
• Develop and manage product budgets.

Qualifications

Education

• Bachelor’s degree in Marketing, Business, Communications, or related field; MBA or advanced degree preferred.

Experience

• 10+ years of progressive marketing experience, including leadership roles.
• Demonstrated success in identifying and building solutions from ideation through successful rollout and adoption.
• Proven track record developing and executing integrated, multichannel strategies for complex business segments.
• Experience in financial services or other highly regulated industries.

Skills & Competencies

• Extensive industry knowledge and strong connectivity with key players, vendors, and partners in the treasury services ecosystem.
• Strong leadership and team management skills, including experience with recruitment and performance development.
• Excellent relationship-building and stakeholder management abilities, with experience engaging executive leadership.
• Client-first mindset with a proven ability to design solutions that deliver exceptional client outcomes
• Ability to manage budgets and align financial plans with strategic objectives.

Hours per Week: 40
Work Schedule: Monday–Friday

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.