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Director User Experience, Design Engineering
full-timeJohnston$163k - $200k

Summary

Location

Johnston

Salary

$163k - $200k

Type

full-time

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About this role

At Citizens, we’re transforming financial services with digital experiences that are simple, human, and accessible to all. We’re looking for a Director of Design Engineering to lead our front-end engineering team and scale our design system (designsystem.citizensbank.com) into a world-class platform that powers efficiency and consistency across the enterprise.

As Director of Design Engineering, you’ll build and mentor a team of engineers who bridge design and technology—delivering reusable, coded components that bring our design standards to life. You’ll partner closely with UX Design, Accessibility, Research, Product, and Engineering leadership to scale and expand a team truly dedicated to Front End expertise.

What you’ll do

  • Lead, grow, and mentor a team of front-end engineers focused on Front End development expertise.
  • Driving the success of the Citizens Design System by managing intake of requests, working with internal partners, and helping prioritize system features.
  • Drive the development and adoption of scalable, reusable components that power Citizens’ design system.
  • Partners with design and product teams to validate, test, and optimize patterns for usability and performance.
  • Advocate standards and design system adoption across the enterprise in roadshows, education, presentations, and building relationships across the organization.

What we’re looking for

  • 10+ years in front-end development experience, with 5+ years in leadership roles.
  • Proven experience building and scaling design systems in enterprise environments.
  • Deep technical expertise in HTML, CSS, JavaScript, React, TypeScript (or similar frameworks).
  • Understanding of Mobile Development practices in iOS and Android, using Cotlin and Swift.
  • A collaborative leader who can inspire teams and influence across design, product, and engineering.
  • Knowledge and understanding of accessibility standards (WCAG) is a plus.

Why Join Us

This is a unique opportunity to lead at the intersection of design and engineering—ensuring that millions of Citizens customers have seamless, accessible, and consistent digital experiences. Join us in shaping the future of inclusive banking, through standards and true front-end expertise.

 

Pay Transparency 

The salary range for this position is $163,000 - $200,000 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits


Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


Other facts

Tech stack
Front-End Development,Design Systems,HTML,CSS,JavaScript,React,TypeScript,Mobile Development,Kotlin,Swift,Accessibility Standards,Collaboration,Mentorship,Usability Testing,Performance Optimization

About Citizens Bank

At Citizens Bank, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey.

Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens Bank.

You’re made ready and so are we. #MadeReady

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Banking

What you'll do

  • Lead and mentor a team of front-end engineers while managing the Citizens Design System. Collaborate with design and product teams to ensure usability and performance of design patterns.

Ready to join Citizens Bank?

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Frequently Asked Questions

What does Citizens Bank pay for a Director User Experience, Design Engineering?

Citizens Bank offers a competitive compensation package for the Director User Experience, Design Engineering role. The salary range is USD 163k - 200k per year. Apply through Clera to learn more about the full compensation details.

What does a Director User Experience, Design Engineering do at Citizens Bank?

As a Director User Experience, Design Engineering at Citizens Bank, you will: lead and mentor a team of front-end engineers while managing the Citizens Design System. Collaborate with design and product teams to ensure usability and performance of design patterns..

Why join Citizens Bank as a Director User Experience, Design Engineering?

Citizens Bank is a leading Banking company. The Director User Experience, Design Engineering role offers competitive compensation.

Is the Director User Experience, Design Engineering position at Citizens Bank remote?

The Director User Experience, Design Engineering position at Citizens Bank is based in Johnston, Rhode Island, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Director User Experience, Design Engineering position at Citizens Bank?

You can apply for the Director User Experience, Design Engineering position at Citizens Bank directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Citizens Bank on their website.