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Program Manager Operations Transformation
full-timeLondon

Summary

Location

London

Type

full-time

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About this role

Overview of Citi:
Are you looking for a career move that will put you at the heart of a global financial institution undergoing significant evolution and transformation? Then bring your expertise in Process Reengineering Citi’s Markets Operations team.
 
By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our Markets Operations group is at the core of all activity at Citi, with a significant impact across the lifecycle of a trade, and plays a key role in the overall client experience and strategic direction.

Role Overview:
The Markets Operations Transformation team has been formed to support stakeholders both within Operations and across the bank, to design and deliver this multi-year transformation roadmap. Our transformation is underpinned by strategy, investment, change execution and a market-leading operations change delivery team focussing on programme and project management, business analysis and process re-engineering. 
The team is currently recruiting for a OTC Derivatives Settlements Project Manager at SVP level to take a lead role as part of the Markets Operations Transformation team. The candidate will support Operations to drive and execute our OTC Settlements Strategy, including technical infrastructure change and operating model. 
Initial functional scope of this role will include OTC Derivatives Settlement for Markets Operations but may be subject to change as a result of business priorities, programme budgets and overall transformation priorities. 

What you’ll do:

  • Manage a complex critical large professional disciplinary area within OTC settlements, including short- to medium-term planning of actions and resources, and exercise control over resources, budget, and policy formulation within the established strategic framework.
  • Serve as an analytical and/or procedural expert in the settlement cycle, providing strategic guidance and support to a wide range of internal and external clients.
  • Lead the resolution of complex settlement-related issues, liaising with multiple teams and departments on varying matters, defining problems, developing innovative solutions, streamlining processes, and specifically leading strategic "change-the-bank" settlement projects.
  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
  • Works with Operations stakeholders and builds and manages relationships.
  • Works with stakeholders to ensure program scope definition meets operations objective, ensuring requirements are clearly documented are strategic and are well understood by all stakeholders and Technology.
  • Support the Operations line team with their test preparation and execution and 
  • Leads the identification and drives resolution of issues, including those outside of the immediate workstream within their remit. 
  • Drives adherence to program processes, procedures, methods, and standards for program delivery as defined by Citi PM standards

What we’ll need from you:

  • Demonstrate a consistent track record having worked with Transformation as a Project Manager managing teams and delivery on large, strategic cross-functional projects.
  • In-depth understanding of Settlements, Derivatives  or Operations within  Markets
  • Knowledge & experience of relevant 3rd party vendor applications and industry initiatives with ability to incorporate transformation opportunities into long term Target Operating model
  • Proven ability to manage various concurrent activities/projects in a high-risk environment
  • Effective project management and negotiation skills
  • Consistently demonstrated clear and concise written and verbal communication

What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well.
 
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
 
  Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
  A discretional annual performance-related bonus.
  Private medical insurance packages to suit your personal circumstances.
  Employee Assistance Program.
  Pension Plan.
  Paid Parental Leave.
  Special discounts for employees, family, and friends.
  Access to an array of learning and development resources.


 

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Other facts

Tech stack
Project Management,Process Reengineering,Derivatives,Settlements,Operations,Analytical Skills,Problem Solving,Stakeholder Management,Communication Skills,Change Management,Budget Management,Strategic Planning,Negotiation Skills,Team Management,Technical Infrastructure,Business Analysis

About Citi

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

For information on Citi’s commitment to privacy, visit on.citi/privacy.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services
Founding Year: 1812

What you'll do

  • Manage complex areas within OTC settlements and lead strategic settlement projects. Support Operations in executing the OTC Settlements Strategy and drive adherence to program processes.

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Frequently Asked Questions

What does a Program Manager Operations Transformation do at Citi?

As a Program Manager Operations Transformation at Citi, you will: manage complex areas within OTC settlements and lead strategic settlement projects. Support Operations in executing the OTC Settlements Strategy and drive adherence to program processes..

Why join Citi as a Program Manager Operations Transformation?

Citi is a leading Financial Services company.

Is the Program Manager Operations Transformation position at Citi remote?

The Program Manager Operations Transformation position at Citi is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Program Manager Operations Transformation position at Citi?

You can apply for the Program Manager Operations Transformation position at Citi directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Citi on their website.